Sales Support Officer

Sales Support Officer

Your Potential Employer

Elders Insurance is one of Australia’s largest regional and rural insurance services and operates an agency network distributing general insurance products to regional and rural clients.

Byrali Pty Ltd Pty Ltd is the Elders Insurance agency in Newcastle where we currently have an opportunity for an Insurance Sales Support Officer which would be based at our Wallsend office.

This position offers you a development opportunity with potential for career progression with a leading Elders Insurance franchise and a competitiveremuneration package will be negotiated with the successful applicant.

The role

We are looking for a new Sales Support Officerto add value to our already successful team.  You will be fully trained and mentored in company practices. Duties will include:

• Providing administrative support to the team so that our clients are well supported, while also ensuring reception is adequately covered.
• Building and maintaining effective relationships with a range of stakeholders.
• Maintaining the integrity of data to ensure accurate reporting and policy processing.
• Providing accounts support, including cash handling and reconciliation.
• continuing to provide excellent service standards to our existing clients

You

To be successful in this role you must be able to:

• Display a knowledge of general insurance (preferred but not required).
• Display a high level of computer literacy and accuracy with data input.
• Have good communication skill and organisational skills.
• Obtain satisfactory police and ASIC clearances.
• Obtain or have already Tier 1 or Tier 2 accreditation in Australian Financial Services Reform Act 2001 (FSRA) Insurance.

You will also have the following qualities:

• Customer service and the ability to manage your own time well and to targets.
• Sound knowledge of general insurance and underwriting procedures;
• A customer focused, customer orientated approach to meeting client expectations and business targets;
• Excellent time management, organisational and communication skills;
• Able to perform within a team environment
• Able to work without supervision
• A high level of enthusiasm and self motivation
• Concern for quality, accuracy and efficiency.
• Flexibility, and a positive can-do attitude and a willingness to learn.
• Must be reliable.
• Excellent attention to detail.

What we offer

• Highly supportive team.
• Work-life balance.
• Ongoing learning.

For further information please contact:  Amy or Kate at Skildare on (02) 4940 8743 4940 8743).

Written or e-mailed applications including a covering letter and CV should be uploaded to Seek.

Applications close: Wednesday 5 August 2026.