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Sales Support Representative

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Remote

Sales Support Representative

Revision Skincare®

Sales Support Representative

Skills

E-commerce WebsitesSales OpsData AnalysisCRMLead GenerationBambooHR

19 days ago

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Important information


Contract type:

Permanent

Location:

Raleigh, NC, USA

Work mode:

Remote

Published on:

7 October 2026

What they need


About Us

Revision Skincare® Where Skin Longevity Begins™

Revision Skincare® is a leading professional skincare company dedicated to advancing skin health through innovative, science-backed solutions. Our culture is built on curiosity, collaboration, and a passion for excellence. As part of our team, you'll work alongside talented professionals who are committed to research, innovation, and delivering measurable results for customers and healthcare professionals worldwide.

At Revision, we look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future.

Position Description

The Sales Support Representative (SSR) is a field-based role created to extend BDM capacity in
Revision's highest-density, highest-potential markets. The SSR is deployed against clusters of territories
with strong penetration of medical aesthetics (MA) practices and above-average growth potential —
today, and is responsible for the day-to-day account support, education, and analytics work that keeps
those accounts growing between BDM visits.

This is not a standalone territory-owner role. The SSR supports 2-3 territories within an assigned cluster.
The SSR works inside an assigned BDM's book of business, taking on defined account-level
responsibility — while the BDM retains overall territory ownership, strategy, and accountability for the full
territory quotas.

This position is f****ield-based must reside within one of the assigned Territories; travel within assigned cluster required.

Key Responsibilities

  • Education & Events
    • Lead in-office education trainings and patient events for supported accounts, reinforcing protocoladherence and product knowledge among practice staff.
    • Support seasonal activation programming (e.g., in-office contests, bounce-back programs,Revision Takeover events) at the account level.
      Account Development & Onboarding
    • Coordinate new account openings, including onboarding logistics and eCommerce site setup,ensuring accounts are transaction-ready quickly.
    • Hold account-level responsibility for a defined set of accounts within the BDM's territoryLead Generation & Analytics
    • Drive lead generation activity across the assigned cluster, working from territory and account datato prioritize outreach.
    • Conduct territory analytics to identify white space, at-risk accounts, and cross-sell opportunity,feeding findings back to the BDM.
      BDM Support
    • Act as the BDM's forward presence in the cluster between field visits, maintaining accountmomentum and relationship continuity.
    • Escalate account risk, competitive activity, or service issues to the BDM promptly and with context.

Qualifications

  • Required

    • 1–3 years of experience in medical aesthetics, dermatology, or professional skincare sales, salessupport, or account coordination.
    • Demonstrated ability to manage multiple accounts and priorities across more than one territorysimultaneously.
    • Comfort with basic sales and territory analytics (CRM data, account-level reporting) to inform dayto-day prioritization.
    • Strong presentation and in-office training skills; comfortable leading education sessions forpractice staff and, at times, patients.
    • Valid driver's license and ability to travel regularly within an assigned multi-territory cluster.
  • Preferred

    • Prior experience in a professional skincare or aesthetics inside-sales, sales support, or coordinatorrole
    • Familiarity with eCommerce account setup and onboarding workflows for professional/medicalchannel accounts.
    • Experience supporting or partnering with a field sales manager, territory manager, or BDMequivalent role.

Position is commensurate with experience.

Physical Requirements and Work Environment

This role requires regular travel and the ability to effectively perform work in a variety of professional environments, including customer sites, healthcare settings, conferences, and company locations. Responsibilities may involve extended periods of driving, standing, walking, and presenting, as well as transporting materials necessary to support customer interactions and business objectives. Work environments and physical requirements may vary based on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

This job description describes the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities. Duties and responsibilities may be modified, added, or removed as necessary to meet business and organizational needs.

Benefits

Revision Skincare® offers competitive compensation, annual incentive opportunities, and comprehensive benefits, along with meaningful opportunities for growth, development, and collaboration in an inclusive and innovative environment.

Next Steps

  • If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
  • The next step is a virtual conversation with the hiring manager
  • The final step is a panel conversation with the extended team

Don't meet every single requirement? At Revision Skincare®, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role, but your experience doesn't align perfectly with the qualifications listed, we encourage you to apply anyway!

If you are considering employment at Revision Skincare®, review our job postings at revisionskincare.bamboohr.com/careers. Please be aware of fraudulent job offers and individuals falsely claiming to represent our Human Resources department. Our company will never request or offer payment, personal financial information, or sensitive data (such as Social Security numbers or bank details) during the early stages of recruitment. All legitimate communications from our HR team will come from official company email domains and follow our established hiring process.

Revision Skincare® is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by applicable law. Revision Skincare® is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment.

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