Sales Support Specialist - Back Office Operations | Ortigas - Night Shift

SALES SUPPORT SPECIALIST – BACK OFFICE OPERATIONS

Ortigas, Pasig City

Night Shift | Onsite | Full-Time

Put your organization, accuracy, and process-management skills behind a high-volume global sales operation. As a Sales Support Specialist, you will manage consignment workflows across multiple systems while maintaining accurate customer, inventory, sales, and contract records from asset onboarding through transaction completion.

ABOUT ACQUIRE INTELLIGENCE

At Acquire Intelligence, our mission is to help business work smarter.

We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe. If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.

A SNAPSHOT OF YOUR ROLE

You will help ensure the smooth execution of consignment and sales-support processes across multiple platforms and systems. Around 80% of the role focuses on facilitating consignment operations, while approximately 20% supports projects, overflow requirements, and cross-functional operational needs.

WHAT YOU’LL DO

Consignment & Sales Support Operations

• Process and manage consignments across multiple selling platforms and internal systems.
• Create, update, and maintain accurate customer, inventory, and sales records.
• Support asset onboarding, listings, relisting activities, and package management.
• Coordinate updates for live and online asset activity using standardized communication templates.
• Ensure all transactions, documentation, and workflows comply with established SOPs.
• Monitor task queues and email-based assignments to ensure timely completion.
• Provide status updates and completion notifications to stakeholders and coordinators.
• Assist with inventory management, pricing updates, auction support, and seller cost management.
• Support contract documentation and record maintenance within Salesforce and related systems.
• Maintain high levels of productivity and accuracy in a deadline-driven environment.

Project Support & Cross-Functional Assistance

• Provide overflow support for coordinators and operational teams during peak periods.
• Assist in process improvement initiatives and strategic operational projects.
• Participate in training sessions, workflow updates, and continuous improvement activities.
• Collaborate with internal departments to ensure efficient execution of sales operations.
• Support special projects and ad hoc operational requests as assigned.

A BIT ABOUT YOU

• Education

  • High School Diploma required.
  • Associate’s or Bachelor’s degree is an advantage.

  Work Experience

  • You have at least 2 years of experience in one or more of the following:

    • Data Entry
    • Customer Service
    • Accounting
    • Sales Support or Administrative Operations

  Technical Skills

  • You are proficient in Microsoft Excel, including formulas and VLOOKUP functions.
  • You have working knowledge of Outlook, Microsoft Teams, and SharePoint.
  • Experience using Salesforce and Mercury systems is preferred.
  • You can navigate multiple systems and platforms simultaneously.

  Core Competencies

  • You consistently maintain accuracy when working with detailed data and records.
  • You can organize and prioritize multiple tasks in a fast-paced environment.
  • You follow established processes and SOPs consistently.
  • You are comfortable managing high-volume workloads and tight deadlines.
  • You can provide clear written updates and coordinate effectively with stakeholders.
  • You can adapt as business needs, sales cycles, and operational priorities change.

WHY JOIN THE A-TEAM?

Come for a career, stay for the fun!

Here’s what’s waiting for you:

1. HMO coverage for you and your family
2. Epic Yearly Kick-Off Parties with major giveaways
3. Recognition through our Value Awards — we celebrate your wins
4. Real career growth with opportunities for internal promotions
5. Meaningful work with talented and supportive teams

Your future matters:

1. 900+ internal promotions every year
2. Access to 2,700+ leadership training courses

Extra rewards along the way:

1. 14th Month Pay after 5 years of continuous service
2. Employee Referral Program — earn up to ₱42,000 per successful hire

Enjoy work-life balance:

1. 24 Paid Time-Off Credits annually, with leave credits convertible to cash
2. Paid Birthday Leave — celebrate your day your way

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

• Curious and Clever: Smart questions spark smart solutions
• Entrepreneurial Energy: Think like an owner. Solve like a founder
• Fast with Intent: We move fast and deliver real results
• Laugh and Learn: We don’t take ourselves too seriously, just our results

What are you waiting for? Come for a career, stay for the fun!