Sales Support Specialist

Sales Support Specialist

📍 Remote

💰 Salary: $1,600 - $2,200 USD per month

Independent contractor

Are you highly organized, detail-oriented, and passionate about providing exceptional customer support? We're looking for a Sales Support Specialist to join our growing team and play a key role in supporting sales operations, customer relationships, and project coordination.

About the Role

The Sales Support Specialist serves as a vital link between customers, our U.S.-based team, and international suppliers. This position helps ensure orders are processed accurately, customer requests are handled promptly, and projects move forward efficiently.

This opportunity is ideal for someone who enjoys organization, communication, problem-solving, and creating order from complexity.

Key ResponsibilitiesCustomer Support

• Respond to customer inquiries professionally and promptly

• Provide order status updates and project information

• Build and maintain positive customer relationships

Sales Support

• Prepare and review quotations

• Assist with purchase order processing

• Track customer projects and sales opportunities

• Maintain customer records and databases

Order Management

• Review incoming purchase orders for accuracy

• Enter and update order information

• Monitor production and shipment status

• Coordinate follow-up activities

Team Coordination

• Support U.S.-based sales and management teams

• Coordinate with manufacturing and sourcing partners

• Communicate with suppliers in Asia as needed

• Help keep projects moving toward completion

Administrative Support

• Maintain organized records and files

• Prepare reports and spreadsheets

• Assist with special projects

• Contribute to process and workflow improvements

Required Skills

✅ Advanced English (C1 level or higher)

✅ Excellent written and verbal communication skills

✅ Exceptional attention to detail

✅ Strong organizational and multitasking abilities

✅ Problem-solving mindset

✅ Customer-service orientation

✅ Professional attitude and accountability

✅ Ability to manage multiple priorities effectively

Preferred Qualifications

• Bachelor's degree in Business, Administration, Communications, International Business, Engineering, or a related field

• 2+ years of experience in Sales Support, Customer Service, Project Coordination, Operations Support, or Administrative Support

• Strong Microsoft Excel skills

• Experience with CRM and/or ERP systems

• Experience supporting international teams is a plus

What Success Looks Like

The ideal candidate:

• Rarely misses details

• Communicates clearly and professionally

• Follows through on commitments

• Learns new systems quickly

• Keeps projects organized and on track

• Anticipates challenges before they arise

• Takes ownership of responsibilities

Growth Opportunities

This role offers excellent career advancement potential, including opportunities to grow into:

• Customer Account Management

• Inside Sales

• Project Management

• Operations Leadership

• Team Coordination and Management

How to Apply

For immediate consideration, please send your resume to [email protected] .

Please do not call regarding this position.