Sales Support Specialist

Sales Support Specialist

Metro Market Media - Northeast Georgia

Location: Cumming, GA

Metro Market Media, a leader in local media and marketing solutions, is committed to helping our communities stay informed and connected. Our portfolio includes The Times of Gainesville, Forsyth County News, Dawson County News, specialty publications, and popular “Best of” awards and events. A key part of that mission is ensuring our newspapers are delivered accurately and on time—every day.

Forsyth County News, part of Metro Market Media, is seeking a detail-oriented and driven Sales Support Specialist to join our team. This entry-level role blends administrative support for a Senior Account Executive with direct inside sales responsibilities. It’s a great fit for someone who enjoys keeping things organized, connecting with clients, and contributing to a high-performing sales team.

What You’ll Do:

Sales & Client Support

• Provide day-to-day administrative and sales support to a Senior Account Executive
• Prepare client proposals, presentations, and meeting materials
• Follow up with warm leads and lapsed advertisers by phone or email
• Track sales activity and updates in our CRM system

Administrative Coordination

• Manage schedules, send calendar invites, and support project timelines
• Process incoming ad orders and confirm specs with clients
• Work closely with creative and production teams to ensure timely ad delivery
• Organize and deliver client materials (plaques, publications, etc.)

Billing & Reporting

• Assist with invoicing, billing summaries, and account reconciliation
• Pull and share campaign performance reports (impressions, reach, etc.)
• Monitor overdue accounts and support client follow-up

What You’ll Need:

• Prior experience in sales support, administrative assistance, or customer service
• Excellent communication skills and professional phone/email presence
• Strong organizational skills and attention to detail
• Proficiency with Microsoft Office and Google Workspace
• Familiarity with CRM tools is a plus
• Ability to multitask and meet deadlines in a fast-paced environment
• Must be local to Forsyth County and able to work in-office