T
TELUS International
Sales Team Lead
Skills
Process ImprovementCompliance
1 month ago
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Important information
Contract type:
Permanent
Salary:
Up to ₹800,000 / year
Location:
Noida, Uttar Pradesh, India
Work mode:
Onsite
Published on:
23 September 2026
What they need
Roles and Responsibilities :
- Lead a team of sales representatives to achieve monthly targets through effective communication, coaching, and feedback.
- Develop and implement strategies to reduce shrinkage, attrition, and improve overall performance metrics such as SLA compliance.
- Collaborate with international teams to identify opportunities for growth in global markets and develop plans to capitalize on them.
- Analyze data to optimize the sales process, identify areas for improvement, and make informed decisions.
Job Requirements :
- 2-10 years of experience in BPO/Call Centre industry with expertise in inbound/outbound sales or international process.
- Strong understanding of international sales processes and ability to work effectively across cultures.
- Proven track record of reducing shrinkage/attrition rates through effective leadership and process improvements.
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