Sales Team Lead - SPX Express (Jakarta)

• Lead a team of up to 12 Sales Agents, driving the acquisitions and retention of key sellers. Fostering a culture that is both competitive and collaborative.
• Monitor individual and team performance against key metrics, including seller acquisitions, retention rates, and service levels.
• Conduct regular 1-on-1s to provide actionable feedback, career guidance, and performance coaching to ensure continuous team growth.
• Assess current team processes and procedures, identify opportunities for improvement, and implement them
• Act as the first point of escalation for complex seller issues related to systems, order management, and logistics operations

Requirements

• Bachelor's degree, preferably from 3PL/Logistics background
• 3+ years of experience in Client Acquisition, Sales or Seller Management in logistics companies
• Strong oral and written communication skills
• Proven ability to lead a team in achieving KPI
• Excellent leadership skills
• Results-oriented with strong analytical skills
• Able to work under pressure in a fast paced company
• Dependable with high sense of ownership
• Deep understanding of CRM systems and best practices
• Proficient in Microsoft Office