Sales Trainee

SALES TRAINEE – INTERIORS n Waterproofing Coatings
Location: Coimbatore Employment: Full-Time
Department: Sales
Industry: Interior Design | Modular Kitchens | Renovation | Construction Solutions

About the Role

We are looking for young, energetic and highly motivated Sales Trainees to join our growing Interiors & Construction business.

This is a customer-facing and field-oriented sales role. The candidate will be responsible for handling leads, speaking with customers, understanding their requirements, visiting project sites, coordinating meetings with our design team and converting qualified prospects into orders.

The role is suitable for freshers or candidates with up to 1 year of sales experience who are confident, willing to travel locally and want to build a career in professional sales.

The candidate should be a go-getter who is comfortable meeting new people, visiting sites and actively pursuing customers until the order is closed.

KEY RESPONSIBILITIES1. Lead Management

• Receive and respond to leads generated through:
• Meta / Facebook advertising
• Instagram
• Website enquiries
• Telecalling
• References
• Walk-in enquiries
• Existing customer referrals
• Contact leads quickly and understand their basic requirements.
• Qualify customers based on:
• Project type
• Location
• Budget
• Requirement
• Expected start date
• Decision-making status
• Maintain accurate lead information in the CRM / sales tracker.
• Ensure every lead receives systematic follow-up.

2. Customer Communication

• Speak professionally with prospective customers over phone, WhatsApp and in person.
• Understand the customer's requirements for:
• Modular kitchens
• Wardrobes
• Complete home interiors
• Renovation
• Construction
• Office interiors
• Other interior solutions
• Explain our company profile, products, process, materials, design capabilities and project execution system.
• Build trust and establish a professional relationship with the customer.

3. Site Visits

The candidate must be comfortable travelling to customer locations and project sites.

Responsibilities include:

• Visit homes, apartments, villas, offices and construction sites.
• Understand the site conditions and customer requirements.
• Take basic measurements and photographs where required.
• Collect floor plans and other project information.
• Understand the scope of work.
• Coordinate with the architect / designer for customer meetings.
• Explain the next steps clearly to the customer.
• Submit site visit details and customer requirements to the office team.

Own two-wheeler and willingness to travel within Coimbatore are strongly preferred.

4. Customer Meetings

• Attend customer meetings at the office, site or customer's location.
• Present suitable products and packages.
• Explain pricing and scope in a simple and transparent manner.
• Coordinate design presentations with architects and designers.
• Identify the customer's concerns and objections.
• Follow up after every meeting.
• Move the customer systematically towards the next stage of the sales process.

5. Sales Conversion

The primary objective is conversion of qualified enquiries into confirmed orders.

The trainee will be trained to:

Lead → Qualification → Meeting → Site Visit → Design Discussion → Quotation → Follow-up → Negotiation → Advance → Order

Responsibilities include:

• Follow up consistently with interested customers.
• Understand why a customer is delaying a decision.
• Handle basic sales objections.
• Coordinate internally to resolve customer queries.
• Negotiate within approved company guidelines.
• Obtain customer confirmation.
• Coordinate collection of booking / design advance.
• Ensure all necessary documents and information are completed before order confirmation.

6. Follow-Up & Pipeline Management

Sales success requires disciplined follow-up.

The candidate must:

• Maintain daily follow-up schedules.
• Never allow a qualified lead to become inactive without a reason.
• Follow up through calls and WhatsApp appropriately.
• Record every important customer interaction.
• Track quotations issued.
• Track meetings completed.
• Track pending decisions.
• Identify hot, warm and cold prospects.
• Maintain an accurate sales pipeline.

Pay: ₹15,000.00 - ₹17,500.00 per month

Work Location: In person