Sales Trainer

Role & responsibilities

• Train Growth Managers, Growth Executives, Giants, Store Captains, and Store Champs on sales, operations, and customer engagement.
• Coach Growth teams and Giants on day-to-day store operations and execution.
• Train Giants on sales skills and operational efficiency.
• Coach teams on consumer interaction, in-store communication, product knowledge, and operational excellence.
• Train staff on upselling, cross-selling, and suggestive selling techniques.
• Conceptualize and execute Rewards & Recognition initiatives to motivate teams.
• Train teams on end-to-end store processes and SOPs, from store opening to closing.
• Guide teams on day-to-day retail workflows and execution standards.
• Drive floor-level execution of sales strategies.
• Monitor implementation of promotions and campaigns in stores.
• Improve conversion rates and AOV through effective sales practices.
• Train teams on inventory management, product display, price communication, and stock availability.
• Improve the in-store customer experience and train teams on objection handling and closing sales.
• Ensure consistent customer service standards across stores.
• Support consumer engagement initiatives to strengthen Giantconsumer/community bonding.

Preferred candidate profile

• Candidates with hands-on retail/store-floor experience.
• Strong understanding of end-to-end retail operations.
• Experience in sales training, coaching, or team development.
• Strong customer interaction and selling skills.
• Proven understanding of upselling, cross-selling, and suggestive selling.
• Knowledge of inventory, merchandising, and store processes.
• Passion for training people and improving team performance.
• Comfortable with on-ground travel across stores.
• Strong Kannada communication skills.