Sales Trainer (Commonwealth Site)

Relevant Experience Required: 24 months

Educational Attainment: Bachelor’s Degree

Specific Knowledge Certification Required: A Sales Trainer must possess expertise in adult learning, sales methodologies, coaching, facilitation, and learning technologies to effectively develop high-performing sales professionals. The role requires the ability to translate business goals into learning experiences that improve revenue generation, customer engagement, and sales effectiveness.

Required Knowledge:

• Consultative selling and customer needs analysis
• Sales techniques, objection handling, negotiation, and closing skills
• Product, service, and industry knowledge
• Adult learning principles and training methodologies
• Facilitation and presentation skills
• Coaching and performance improvement techniques
• Customer experience and customer engagement strategies
• Learning Management Systems (LMS) and virtual learning platforms
• AI-enabled coaching and learning technologies
• Sales performance metrics and data analysis
• Quality, compliance, and regulatory requirements
• Change management and adaptability in dynamic environments

Required Skills:

• Classroom and virtual facilitation
• Sales coaching and feedback delivery
• Communication and influence
• Relationship building and stakeholder management
• Digital literacy and technology adoption
• Problem-solving and critical thinking
• Data interpretation and performance analysis
• Presentation and learner engagement
• Adaptability and learning agility

Required Certifications:

• Train-the-Trainer Certification
• Facilitation Skills Certification
• Virtual Facilitation Certification
• Coaching Fundamentals Certification
• LMS Platform Certification or equivalent experience