Sales Training Manager

Roles and Responsibilities

• Design and deliver training programs for sales teams to enhance their skills in product knowledge, selling techniques, and customer service.
• Conduct need analysis to identify skill gaps and develop targeted training solutions.
• Develop and maintain a comprehensive learning management system (LMS) to track employee progress and performance.
• Collaborate with stakeholders to ensure effective communication of training objectives and outcomes.
• Provide coaching support to trainers on best practices in delivery, analysis, and evaluation of training programs.

Desired Candidate Profile

• 5-10 years of experience in Sales Training or related field.
• Strong understanding of Learning & Development principles, including TNA (Training Needs Analysis), TTI (Train the Trainer), OJT (On-the-job Training).
• Excellent communication, presentation, and interpersonal skills.
• Ability to analyze data from various sources (e.g., LMS reports) to inform decision-making.