Sales - US E2 - Sales & Service Rep- E2

AstenJohnson is the leader in technical fabrics. Our drive to provide the best products and service in our industry is fueled by our associates and their drive to innovate. We want our associates to build careers here and become part of the fabric of our 230 year old company. We offer competitive pay, excellent benefits and a workplace built on respect and purpose.

Are you experienced with paper machines and ready to put that knowledge to work where it actually matters? AstenJohnson is hiring a PMC Sales & Service Representative to support customers in the Richmond, VA region.

This role is ideal for someone who knows the paper industry, enjoys being on-site, and takes pride in delivering top-tier service while growing business relationships. You’ll be the go-to expert for your territory.

Why AstenJohnson?

Because we take care of our people.

• Excellent health benefits
• 401(k) with up to 6% company match
• Health Savings Account
• Bonus program
• Remote role (when you’re not on site, of course)
• Stable, growing company focused on safety, sustainability, and innovation

What You’ll Do

• Build strong customer relationships through goal-oriented sales and service calls
• Manage assigned accounts, including inventory, AR, and resource coordination
• Support machine crews with installation and removal of paper machine clothing
• Collect and analyze fabric life and performance data
• Maintain detailed machine drawings, technical documentation, and service plans
• Stay safety-certified at customer mill sites
• Submit call and expense reports (yes, the necessary evil)

What You’ll Need

• Experience in the paper industry and with paper machines
• Willingness to travel 50%+ to customer sites
• Valid driver’s license and auto insurance
• Strong time management, independence, and computer skills

The Physical Side

• Will require working in hot, humid mill environments
• Walking on slippery surfaces
• Climbing ladders and stairs while carrying equipment
• Standing, walking, or sitting for extended periods

If you’re hands-on, customer-focused, and ready for a role where your expertise is valued—we want to hear from you.

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.