SALES/BUSINESS DEVELOPMENT EXECUTIVE

KEY RESPONSIBILITIES

The four key responsibility areas are designed to provide the candidate with a structured and systematic path for career growth, while aligning their day-to-day activities with the company’s business objectives. Each area builds on the previous one, allowing the candidate to progressively develop their sales skills, industry knowledge, customer relationships and business development capabilities while contributing to the company’s overall growth.

Find → Develop → Support → Grow

1.     Business Development

• Promote the company’s AV & ELV products, solutions and services to existing and potential customers.
• Develop new customers and business opportunities in the private, corporate and government sectors.
• Maintain good relationships with clients, consultants, architects, contractors and other industry partners.
• Conduct regular sales visits, meetings, presentations and site visits.
• Identify new markets and opportunities to grow the company’s sales and customer base.
• Attend exhibitions, conferences, seminars and industry events to develop new contacts and opportunities.

2.     Solution Sales & Proposals

• Understand customer requirements and recommend suitable AV & ELV solutions.
• Work with the technical team to develop solutions that meet customer requirements.
• Prepare quotations, BOQs, proposals, tender documents and presentations.
• Present and explain the company’s products, services and proposed solutions to customers.
• Follow up on sales enquiries and opportunities, negotiate with customers and close sales.
• Promote the company’s specialised AV products and distributed brands where suitable.

3.     Customer & Project Relationship Management

• Maintain good communication with customers throughout the sales and project process.
• Provide pre-sales and post-sales support, including product information and technology updates.
• Work closely with the project and technical teams to ensure customer requirements are properly communicated and addressed.
• Assist in resolving customer issues and ensure projects are delivered to the expected requirements.
• Develop long-term customer relationships and identify opportunities for repeat business.

4.     Account & Market Development

• Work with management to plan and carry out sales activities.
• Keep track of sales opportunities, follow-ups and expected sales.
• Keep up to date with AV & ELV products, technologies and market trends.
• Provide feedback to management on customer needs, market developments and new business opportunities.
• Contribute towards achieving the company’s sales, revenue and customer growth targets.

SKILLS & REQUIREMENT

• Diploma or Bachelor’s Degree in Business, Marketing, Sales, Electronics, Electrical, IT, Audio Engineering or a related field.
• Fresh graduates are welcome to apply.
• Candidates with at least 2 years of B2B sales experience, preferably in AV, ELV, ICT, systems integration, engineering, technology or a related industry, will be an added advantage.
• Experience in solution selling, project sales, tendering or systems integration is an added advantage.
• Basic understanding of Audio Visual (AV), IT products, AV control systems and system integration is preferred.
• Strong communication, presentation, negotiation and interpersonal skills.
• Ability to understand customer requirements and translate them into appropriate commercial and technical solutions.
• Good business development and relationship-building skills.
• Self-motivated, results-oriented and able to work independently while collaborating effectively with internal teams.
• Good commercial awareness with the ability to identify sales opportunities and develop them into successful projects or product sales.
• Willing to travel for customer meetings, site visits, exhibitions and project-related activities.
• Proficient in Microsoft Office, Excel, PowerPoint and common sales/proposal documentation tools.
• Good command of written and spoken English and Bahasa Malaysia. Proficiency in M4ndarin will be an added advantage.

REPORTING

The Sales / Business Development Executive will report directly to the Sales Director.

COMPENSATION

The position is offered with a basic salary, sales commission and quarterly performance incentive based on agreed sales targets.

OTHER BENEFITS

All other benefits, entitlements and terms of employment shall be governed by and subject to the Company’s prevailing policies, rules and regulations as set out in the Company Handbook, as may be amended or revised by the Company from time to time.