Sales/Business Development Representative

Key Responsibilities

Sales & Business Development

• Identify and qualify new leads through cold calling, networking, referrals, and online research.
• Develop and maintain a strong sales pipeline.
• Present company products and services to potential clients.
• Prepare proposals, quotations, and contracts.
• Negotiate terms and close sales deals.
• Meet or exceed monthly and quarterly sales targets.

Client Relationship Management

• Build and maintain long-term relationships with clients.
• Act as the main point of contact for assigned accounts.
• Understand client needs and recommend suitable solutions.
• Handle client inquiries, concerns, and feedback.
• Ensure high customer satisfaction and retention.

Market Research & Strategy

• Monitor market trends, competitors, and industry developments.
• Identify new market opportunities.
• Provide feedback to management on sales strategies.
• Participate in sales planning and forecasting.

Reporting & Documentation

• Maintain accurate records of sales activities in CRM systems.
• Prepare regular sales performance reports.
• Track leads, conversions, and revenue.