Salesforce Administrator

Summary:

As a member of the Business Applications Engineering team, this individual will perform administration and configuration tasks in a timely, secure, high quality, and efficient manner. You will be working with Product Owners and engineering teams as well as helping to support the end users.

What you'll do:

• Administration and support of Salesforce and related applications
• Work with Business customers to implement solutions to meet their business requirements
• Actively participate in the design, development, and deployment of salesforce applications
• Configure, document, test, and deploy system updates in compliance to established IT controls
• Ensure all work is completed with security and compliance goals at the forefront
• Automate processes and integrate disparate systems
• Performance optimization of existing salesforce applications
• Stay current on new application features and functionality and provide recommendations for process improvements
• Maintain an awareness of current system features and new technologies related to assigned applications
• Consistently evaluate opportunities to improve applications and their efficiency for the Business

What is required

• BS or BA in Business Operations, Computer Science, Information Services or related discipline preferred.
• 3+ years experience in design, testing, implementation, and documentation of Salesforce configuration changes
• Salesforce Advanced Administrator certification or above required
• Hands-on experience supporting Marketing Operations teams, including lead lifecycle management, campaign operations, segmentation, and marketing attribution in Salesforce
• Experience with Salesforce Marketing Cloud Account Engagement, Pardot, or similar marketing automation platforms preferred
• Ability to partner with Marketing Operations, Sales Operations, and business stakeholders to translate campaign, lead routing, scoring, and reporting needs into scalable Salesforce solutions
• Strong understanding of data quality, governance, integrations, and reporting requirements that support demand generation and go-to-market processes
• Expert level knowledge in Salesforce Flow required
• Expert level knowledge of Salesforce security and sharing models
• Comfortable working with approval processes, flows, lightning components, validation rules and, amongst others.
• Ability to identify technical debt and process improvements
• Energetic, self-motivated candidate with high productivity, creative problem solving skills, and the ability to multitask, prioritize, and manage multiple projects with competing deadlines