Salesforce Administrator

Responsibilities

• Configure and maintain Salesforce applications, including objects, fields, workflows, validation rules, and automation
• Partner with Product Owners and development teams to gather requirements and deliver solutions in an Agile environment
• Build and maintain Salesforce reports, dashboards, and data-management processes
• Manage Salesforce security, including profiles, roles, permission sets, sharing rules, and user access
• Perform data imports, updates, cleansing, validation, and ongoing data quality management
• Troubleshoot Salesforce issues, identify root causes, and implement effective solutions
• Support system enhancements, testing, deployments, and ongoing platform maintenance
• Manage multiple priorities and deliver Salesforce initiatives within defined timelines
• Provide documentation, user support, and guidance on Salesforce functionality and best practices
• Collaborate with business and technical stakeholders to continuously improve Salesforce processes and user experience

Requirements

• 7+ years of Salesforce Administrator experience
• Experience working in Agile environments with Product Owners and development teams
• Strong understanding of Salesforce platform configuration and automation tools
• Experience with reports, dashboards, security models, and data management
• Excellent analytical, problem-solving, and communication skills
• Ability to manage multiple priorities in a fast-paced environment