Salesforce Administrator

Role Description This part-time remote Salesforce Administrator role is responsible for maintaining and optimizing the organization’s Salesforce environment to support program, outreach, and operational needs. Day-to-day tasks include configuring Salesforce objects, fields, page layouts, and validation rules; managing users, roles, and permissions; and ensuring data integrity through regular data imports, updates, and deduplication. The Salesforce Administrator will build and maintain reports and dashboards, troubleshoot system issues, and implement enhancements based on stakeholder requirements. This role also collaborates with teams to understand processes, translate them into system configurations, support end-user training, and document workflows and best practices.

Qualifications

• Strong Salesforce.com administration skills, including user management, security settings, object and field configuration, and basic automation.
• Experience creating and managing validation rules to ensure data quality and consistent business processes.
• Ability to design, build, and maintain reports and dashboards that provide clear, actionable insights for stakeholders.
• Solid analytical skills to interpret data, diagnose system and process issues, and propose effective solutions.
• Effective communication skills to collaborate with non-technical and technical team members, gather requirements, and provide user support and training.
• Familiarity with nonprofit or education-focused workflows and data structures is beneficial.
• Experience with Salesforce integrations, basic automation tools (e.g., Flow), or AppExchange solutions is a plus.
• Relevant certification such as Salesforce Certified Administrator or equivalent practical experience is preferred.
• Ability to work independently in a remote environment, manage multiple priorities, and maintain careful documentation.