Salesforce Administrator

Job Detail

• Experience 2 Years
• Industry Software and Internet
• Qualification University/College Degree

Job Description JOB DESCRIPTION

Job title: Salesforce Administrator

Location : Nyeri

Key Responsibilities

• Perform basic Salesforce administration tasks, including user account maintenance, reports, dashboards, workflows, and other routine tasks.
• Assist in training new end-users on the Salesforce platform.
• Grow the Salesforce skill set across the organization.
• Maintain Salesforce databases and ensure data integrity.
• Provide Tier 1 support to business users, addressing immediate operational and/or technical issues.
• Collaborate with various teams to optimize Salesforce functionality and improve user experience.

Competencies

• Minimum 1-2 years of experience as a Salesforce.com administrator.
• Proficient in Salesforce administration, with a focus on Sales Cloud.
• Familiarity with Salesforce.com Admin tools (Admin I certification preferred).
• Ability to manage multiple tasks simultaneously.
• Excellent problem-solving skills and a customer-focused attitude.
• Strong communication and interpersonal skills.