Salesforce Administrator

Job Title: Salesforce Administrator

Location: Salt Lake City, UT (onsite)

Job-Type: Full-Time

Salary Range : $100K - $120K

Position Overview:

We are seeking a hands-on Salesforce Administrator to manage and enhance a Salesforce environment, supporting sales teams across multiple international markets. This individual will be responsible for day-to-day administration, troubleshooting, configuration, workflow optimization, and ongoing platform improvements. The ideal candidate combines strong technical skills with the ability to partner with business stakeholders to understand requirements and implement practical solutions.

Duties & Responsibilities:

• Administer and maintain Salesforce Sales Cloud and Service Cloud, including troubleshooting, break/fix support, field updates, workflow configuration, and system enhancements.
• Partner with sales teams to gather requirements, understand business processes, and translate needs into effective Salesforce configurations and solutions.
• Support future platform enhancements, rollouts, user onboarding, license management, and expansion into additional markets.
• Collaborate with technical resources supporting ERP integrations and other connected systems.
• Identify opportunities to improve workflows, system usability, data quality, and operational efficiency.

Required Experience & Skills:

• 3–5 years of hands-on Salesforce administration experience.
• Experience configuring Salesforce fields, workflows, and platform functionality, along with troubleshooting and ongoing system support.
• Strong communication and stakeholder management skills, including experience gathering requirements from business users.
• Ability to work independently and manage day-to-day Salesforce administration with minimal supervision.
• Salesforce Administrator certification is a plus.
• Development or coding experience and broader IT systems administration or help desk experience are desirable.

Employment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directly (we are not open to contract or “corp to corp” agreements).