Salesforce Administrator – Junior

Salesforce Administrator – Junior

Location: Cali - Colombia

Work Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m. Eastern Time (ET)

Employment Type: Full-time

Language: Advance English (B2+/C1)

About the Role

We are looking for a Salesforce Administrator to join our team and support the day-to-day administration and optimization of our Salesforce environment.

This role is ideal for someone with 1–2 years of hands-on Salesforce administration experience who enjoys troubleshooting, supporting users, managing data, and working with Salesforce configuration and automation tools.

You will work closely with our team to resolve Salesforce requests, maintain the platform, and help improve the user experience. This is not a development-heavy role; we are looking for someone with a foundation in Salesforce administration who can manage day-to-day requests with guidance and support from the team.

Key Responsibilities

• Troubleshoot Salesforce issues and provide day-to-day support to users.
• Create and maintain fields, page layouts, objects, and other Salesforce configurations.
• Build, maintain, and update reports and dashboards.
• Assist with creating and maintaining Salesforce Flows and automations.
• Create and update document merge templates.
• Perform data updates, imports, cleansing, and general data maintenance.
• Manage and help resolve the Salesforce support/request backlog.
• Collaborate with internal teams to understand business needs and provide effective Salesforce solutions.
• Follow Salesforce best practices and maintain data quality and system integrity.

Requirements

• 1–2 years of hands-on Salesforce Administration experience.
• Understanding of Salesforce configuration and administration.
• Experience troubleshooting Salesforce user issues.
• Experience with Reports, Dashboards, Fields, Page Layouts, and Flows.
• Familiarity with data imports, updates, and maintenance.
• Strong analytical and problem-solving skills.
• Ability to manage multiple requests and prioritize tasks effectively.
• Comfortable working Monday–Friday, 8:00 a.m.–5:00 p.m. Eastern Time (ET).
• Strong communication and customer-service skills.
• Ability to work independently while knowing when to seek guidance.

Nice to Have

• Salesforce Administrator Certification preferred.
• Experience with document generation or merge templates.
• Experience working in a Salesforce support/helpdesk environment.
• Familiarity with Salesforce automation and Flow troubleshooting.

What We're Looking For

We're looking for someone who is hands-on, curious, organized, and solution-oriented. You don't need to be a Salesforce developer. The ideal candidate has a solid understanding of Salesforce administration, enjoys troubleshooting problems, and is comfortable taking ownership of day-to-day requests while working collaboratively with the broader team.

If you're looking to grow your Salesforce career while gaining experience in a dynamic, collaborative environment, we'd love to hear from you!