Salesforce Architect

About The Role SuccessMetrics is seeking an experienced Salesforce Solution Architect with 8–10 years of hands-on experience to lead solution design and delivery across large-scale Salesforce programs. The ideal candidate is PDII-certified, holds either the Application Architect or System Architect credential, and brings a proven track record of architecting complex, high-volume solutions across Sales Cloud, Service Cloud, and Experience Cloud—with deep expertise in OmniStudio and data integrations.

You’ll be a strategic contributor, responsible for crafting scalable, secure, and performant solutions that meet business goals and adhere to best practices. This is a client-facing role that involves leadership, mentoring, and full ownership of architectural decisions.

Key Responsibilities

• Lead end-to-end architecture for enterprise Salesforce implementations
• Translate business needs into scalable, secure, and performant Salesforce solutions
• Design system and data architectures across Sales Cloud, Service Cloud, and Experience Cloud
• Develop OmniStudio architectures including FlexCards, OmniScripts, Integration Procedures, and DataRaptors
• Own integration strategy with external systems using REST/SOAP APIs, middleware platforms, and third-party connectors
• Provide guidance on data migration, ETL strategy, large data volumes (LDV), and performance optimization
• Coach, mentor, and review the work of junior developers and administrators
• Participate in pre-sales solutioning and estimation activities when needed
• Ensure adherence to Salesforce security, governance, and DevOps practices

Required Qualifications

• 8–10 years of Salesforce experience with 3+ years as a Solution or Technical Architect
• Salesforce Platform Developer I & II certifications
• Certified Application Architect or System Architect
• Sales or Service Cloud Consultant Certification (Must)
• Experience Cloud Consultant Certification (Must)
• At least 1–2 years of OmniStudio implementation experience
• Strong expertise in Apex, LWC, SOQL, JavaScript, JSON, and integration frameworks
• Demonstrated experience in large data volume processing and scalable architecture patterns
• Experience designing security models, sharing rules, and governance frameworks
• Excellent communication skills, with the ability to explain complex technical concepts to non-technical audiences
• Proven ability to work independently and manage solution delivery end to end

Preferred Qualifications

• Background in Public Sector Solutions, Nonprofit Cloud, or Health Cloud
• Familiarity with Agile methodology, Salesforce DevOps tools (Salesforce CLI, GitHub, CI/CD pipelines)
• Experience in architecture review boards or technical governance

Why Join Us?

About At SuccessMetrics, we’re building a world-class team of Salesforce experts who are passionate about impact and innovation. You’ll get :

• A leadership role with ownership of key solution decisions
• Opportunity to mentor and shape delivery teams
• Meaningful projects in the public and nonprofit sectors
• Remote-first flexibility and a team of ex-Salesforce professionals