Salesforce Buisness Analyst

Salesforce Business Analyst (Contract)

Italy | Fully Remote | Contract Role

Shape the Future of Salesforce Delivery in a High-Impact Business Ro

leWe are partnering with a leading organisation seeking an experience d Salesforce Business Analy st to join a strategic Salesforce transformation programme on a fully remote contract basis (Italy) .This is an excellent opportunity for a BA who enjoys working closely with business stakeholders, translating requirements into scalable Salesforce solutions, and playing a key role across the full delivery lifecycle within a high-impact environment.

You will be part of a collaborative delivery team supporting critical Salesforce initiatives across the business.

Key Responsibilities:

Act as the key liaison between business stakeholders and Salesforce delivery teams

Lead requirements gathering sessions, workshops, and stakeholder interviews

Analyse and document business processes, pain points, and future-state Salesforce solutions

Translate business needs into detailed user stories, functional requirements, and acceptance criteria

Support end-to-end delivery across Salesforce programmes, from discovery through to UAT and go-live

Collaborate closely with Salesforce Architects, Developers, and Product Owners to ensure alignment between business and technical solutions

Support user adoption, change management, and continuous improvement initiatives

What We’re Looking For

Proven experience as a Salesforce Business Analyst in enterprise or multi-country environments

Strong knowledge of Salesforce platforms (Sales Cloud, Service Cloud, Experience Cloud)

Experience working in Agile delivery environments (Scrum / SAFe)Strong stakeholder management and communication skills

Comfortable working fully remote (based in Italy)

Fluent in Italian; English is a plus

What’s on Offer

Fully remote contract role (Italy-based)

Competitive daily rate

High-visibility role within a strategic Salesforce programme

Opportunity to work on complex, enterprise-level Salesforce initiatives

Immediate start available