Salesforce Business Analyst

There's no secret to being number-one, it takes willingness to improve and determination to pursue it. At GRiT®, it’s all about the journey to get there. We believe talent and intelligence are important, yet passion and perseverance are the key to achieving any goal.

We are Tech Passionate People with a Purpose, delivering solutions while building strong long-term relations.

Recognizing each person’s unique contribution to our collective success, we embrace inclusion and diversity, committed to creating a respectful and socially responsible environment.

People. Technology. Innovation. All-around it.

Are you GRiTTY enough to be part of our journey? Take the first step by applying now and let’s create our future together. 🌟

Must-Have

• Proven experience as a Business Analyst, preferably within Salesforce-driven projects and environments
• Strong experience in requirements elicitation, analysis, and functional requirements management
• Experience translating business needs into clear User Stories, functional specifications, and acceptance criteria
• Solid understanding of business processes and process mapping methodologies
• Experience facilitating workshops, stakeholder interviews, and requirement gathering sessions
• Strong analytical and problem-solving skills, with the ability to identify impacts, risks, and dependencies across business processes and systems
• Excellent communication and stakeholder management skills, with experience working directly with business and technical teams
• Experience working with Agile methodologies and backlog management practices
• Fluency in English (minimum B2 level)

Would Be Great If You Have

• Previous experience working in Salesforce ecosystems (Sales Cloud, Service Cloud, Experience Cloud, Omnistudio, or related solutions)
• Salesforce certifications such as Business Analyst, Administrator, Service Cloud, or other Salesforce credentials
• Knowledge of Salesforce platform capabilities, including configuration, flows, and integrations
• Experience in digital transformation, CRM implementation, or enterprise platform projects
• Familiarity with tools such as Jira, Confluence, or equivalent collaboration and project management tools
• Experience working in cross-functional teams within structured delivery environments
• Strong critical thinking skills and the ability to translate complex business challenges into actionable solutions
• Experience supporting UAT processes, go-live activities, and change management initiatives
• Academic background in Engineering, Information Systems, Management, or similar (valued)

What’s In It For You

• Continuous Training and Certifications
• GRiT Prizes: GRiT Baby Gift, GRiT Birthday Prize, GRiT Recommendation Prize
• Exclusive Partnerships/Discounts: (Gym, Health, Well-being, Lifestyle, Financial, etc…)
• Unique Events
• Welcoming Office (Fruit, Coffee, Pool Table, etc.)
• Competitive Compensation
• Pay for Performance

#TechWithPassion - Fuel your fire, join our tech tribe! 🫀