Salesforce Commerce Cloud (SFCC) Solution Architect

ABOUT THE ROLE:

We are seeking an experienced Salesforce Commerce Cloud (SFCC) Solution Architect to lead the design and technical delivery of scalable, enterprise-grade eCommerce platforms. This role owns end-to-end solution architecture — from discovery and technical design through to delivery governance — across complex, multi-system commerce ecosystems.

The ideal candidate brings deep SFCC architecture expertise, a strong point of view on emerging Agentic Commerce patterns (AI-driven, autonomous shopping experiences and agent-based commerce workflows), and exposure to Adobe Commerce/Experience Cloud or Sitecore platforms to support composable, best-of-breed architecture decisions.

This role is based in Melbourne or Sydney, working on high-impact digital commerce transformation programs across diverse industries.

KEY RESPONSIBILITIES:

• Own end-to-end solution architecture for Salesforce B2C Commerce Cloud (SFCC/Demandware) implementations, including SFRA-based and composable/headless architectures.
• Lead technical design workshops with clients/stakeholders, translating business requirements into scalable, maintainable architecture blueprints.
• Define integration architecture across the broader commerce ecosystem — OMS, ERP, PIM, CDP, Payment Gateways — via SCAPI/OCAPI and REST/SOAP APIs.
• Architect the integration of Agentic Commerce capabilities into commerce platforms — AI shopping agents, conversational commerce, autonomous checkout flows, and LLM-driven commerce experiences — including evaluating where and how these patterns fit into the broader solution.
• Provide architectural guidance on composable/MACH commerce strategies, including when to leverage Adobe Commerce/AEM or Sitecore alongside or instead of SFCC.
• Make and document build-vs-buy and platform selection recommendations, balancing technical fit, scalability, cost, and long-term roadmap.
• Establish and enforce coding standards, architecture governance, and technical best practices across delivery teams.
• Identify technical risks early and define mitigation strategies across the project lifecycle.
• Mentor and provide technical leadership to developers and consultants; review architecture and code at key milestones.
• Act as the primary technical point of contact for client stakeholders, presenting architecture decisions and trade-offs clearly to both technical and non-technical audiences.
• Stay ahead of emerging commerce and AI trends, particularly agentic commerce, and advise clients/stakeholders on adoption strategy.

REQUIRED SKILLS & EXPERIENCE:

• 7-10+ years of experience in eCommerce technology, with 5+ years specifically architecting on Salesforce B2C Commerce Cloud (SFCC/Demandware).
• Proven track record leading full lifecycle SFCC implementations, from discovery through go-live and hypercare.
• Deep expertise in SFRA, JavaScript, Node.js, ISML, SCSS/LESS, and platform customisation patterns.
• Strong hands-on knowledge of OCAPI/SCAPI, REST/SOAP integration patterns, and enterprise system integration (OMS, ERP, PIM, CDP, Payments).
• Demonstrated experience designing composable/headless commerce architectures (MACH principles).
• Salesforce Commerce Cloud Architect-level certification (e.g., B2C Commerce Architect) required.
• Strong stakeholder management and client-facing communication skills, with experience presenting architecture to senior/executive audiences.
• Experience with practices at an architectural governance level.
• Demonstrated ability to mentor technical teams and drive architectural best practices across delivery.