Salesforce Consumer cloud Tech lead

About the role

As a Salesforce Technical Lead, you will make an impact by leading the end-to-end technical design, development, implementation, and production support of enterprise Salesforce solutions. You will work collaboratively with customer business and IT stakeholders, Solution Architects, Product Owners, Business Analysts, QA teams, and Salesforce developers to deliver scalable, secure, and maintainable solutions.

In this role, you will:

• Lead end-to-end technical design, development, implementation, and production support of Salesforce solutions across Sales Cloud, Service Cloud, and Consumer Goods Cloud.
• Serve as a key technical point of contact for customer stakeholders and lead Incident Management activities, including troubleshooting production issues, root-cause analysis, and service improvements.
• Provide hands-on technical expertise across Lightning Web Components (LWC), Apex, Salesforce platform capabilities, integrations, and offline mobile solutions.
• Lead Consumer Goods Cloud implementations supporting field sales and store execution, including offline data access, synchronization, conflict and error handling, and performance optimization.
• Provide technical leadership to Salesforce developers through solution design, design and code reviews, troubleshooting, mentoring, CI/CD, release management, deployments, and environment management.

Work model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

• 8-12+ years of Salesforce experience, including experience as a Technical Lead and the ability to independently own technical solution delivery.
• Strong hands-on development experience with Lightning Web Components (LWC), Apex, Triggers, SOQL/SOSL, Flows, Salesforce APIs, and enterprise integration patterns.
• Strong implementation experience with Sales Cloud, Service Cloud, and Salesforce Consumer Goods Cloud.
• Strong experience with Salesforce mobile and offline solutions, including offline synchronization, caching, connectivity constraints, data conflicts, error handling, and performance optimization.
• Strong knowledge of Salesforce security, sharing models, governor limits, performance optimization, Git, CI/CD, DevOps, and Salesforce deployment processes.

These will help you stand out

• Hands-on experience delivering Consumer Goods Cloud solutions supporting field sales and store execution processes.
• Experience designing scalable and reusable Lightning Web Components and Salesforce platform solutions.
• Experience supporting offline mobile capabilities for field users.
• Strong technical leadership experience, including design reviews, code reviews, troubleshooting, and mentoring Salesforce developers.
• Strong customer collaboration skills and experience working closely with business, product, operations, and IT stakeholders.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Applications will be accepted until Nov 15, 2026

Please note, this role is not able to offer visa transfer or sponsorship now or in the future.

Salary and Other Compensation

We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between $77,000 pa - $125,000 pa CAD. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant's discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.