QAAgility Technologies

Job Title - Salesforce Data Cloud / Customer Data Platform (CDP) Consultant (Remote)
Experience - 6 + years
Location - Remote / WFH
Job Summary
We are looking for an experienced
Salesforce Data Cloud / Customer Data Platform (CDP) Consultant
with strong hands-on experience designing, implementing, and managing Salesforce Data Cloud solutions.
The ideal candidate will have current, practical experience working with
Salesforce Data Cloud
, including data ingestion, data modeling, identity resolution, calculated insights, data governance, and integration with multiple enterprise data sources.
Candidates without relevant hands-on Salesforce Data Cloud / CDP experience will not be considered.
Key Responsibilities
<ul>
<li>Design and implement
data ingestion pipelines
into Salesforce Data Cloud from multiple sources, including:</li>
<li>Salesforce CRM and other CRM platforms</li>
<li>Web and digital channels</li>
<li>Mobile applications</li>
<li>Offline and external enterprise systems</li>
<li>Configure and manage
Data Cloud data models
, data streams, data mappings, and transformations.</li>
<li>Implement and manage
Identity Resolution
rules and reconciliation strategies to create unified customer profiles.</li>
<li>Develop and maintain
Calculated Insights
to support business and customer analytics use cases.</li>
<li>Configure data ingestion, harmonization, and transformation processes to ensure reliable and scalable data flows.</li>
<li>Establish and maintain
data quality, governance, privacy, and compliance
standards within Data Cloud.</li>
<li>Work closely with Data Engineering teams to optimize data pipelines, transformations, integrations, and overall data architecture.</li>
<li>Troubleshoot data ingestion, mapping, identity resolution, and data quality issues.</li>
<li>Collaborate with Salesforce architects, developers, data engineers, and business stakeholders to translate business requirements into scalable Data Cloud solutions.</li>
<li>Support testing, deployment, monitoring, and ongoing optimization of Salesforce Data Cloud implementations.</li>
<li>Document data models, integrations, data flows, governance processes, and technical solutions.</li>
</ul>
Required Skills &amp; Experience
<ul>
<li>Mandatory: Current hands-on experience with Salesforce Data Cloud / Salesforce CDP.</li>
<li>Strong understanding of
Salesforce Data Cloud architecture and capabilities
.</li>
<li>Hands-on experience with:</li>
<li>Data Streams and data ingestion</li>
<li>Data Model Objects (DMOs)</li>
<li>Data Transformations</li>
<li>Identity Resolution</li>
<li>Unified Individual/Customer profiles</li>
<li>Calculated Insights</li>
<li>Data governance and data quality</li>
<li>Experience integrating data from multiple sources such as
CRM, web, mobile, APIs, databases, and offline systems
.</li>
<li>Strong understanding of data integration, ETL/ELT, data transformation, and customer data management concepts.</li>
<li>Experience working with
data engineering teams
and enterprise data platforms.</li>
<li>Understanding of
data privacy, security, governance, and compliance
requirements.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Good communication and stakeholder management skills.</li>
</ul>
Preferred Qualifications
<ul>
<li>Salesforce Data Cloud certification or relevant Salesforce certifications.</li>
<li>Experience with Salesforce CRM, Marketing Cloud, or other Salesforce platforms.</li>
<li>Experience with APIs, middleware, ETL tools, SQL, and cloud data platforms.</li>
<li>Experience working on enterprise-scale customer 360 or CDP implementations.</li>
<li>Experience in data quality, consent management, and privacy-related initiatives.</li>
</ul>

Salesforce Data Cloud / Customer Data Platform (CDP) Consultant (Remote)

Salesforce Data Cloud / Customer Data Platform (CDP) Consultant (Remote)

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