Salesforce Developer & ICT Applications Support Technician

Salesforce Developer & ICT Applications Support Technician COMPAS PTY LTD Location: 25 Torrens Street, Braddon, Canberra ACT 2612

Full-Time Permanent Position About Compas Compas Pty Ltd is a Canberra based wholly Australian owned, Recruitment and Services company that has been operating since 1987. We specialise in the provision of permanent, contract and temporary recruitment services, as well as specialised Consulting assignments.

About you The ideal candidate will have:

• AQF Associate Degree, Advanced Diploma or Diploma in Information Technology, ICT support, software development, web technology or a related discipline; or
• At least three years of relevant ICT applications support, Salesforce administration or development experience and/or relevant vendor certification in place of the formal qualification; and
• Additional relevant experience where required for the complexity of the organisation’s Salesforce environment.

About the role The Salesforce Developer & ICT Applications Support Technician develops, adapts, deploys, administers and maintains the organisation’s Salesforce platform and connected business applications. The role combines hands-on Salesforce development with technical support for users, application configuration, web technology, integrations, data, security and the diagnosis and resolution of software-related problems. 

The position supports internal recruitment, contractor management, client engagement, payroll operations, compliance and reporting. It works directly with users and business stakeholders to determine requirements, resolve incidents, improve the efficient use of applications, and implement practical, secure and maintainable technology solutions.

Responsibilities

• Develop and maintain Salesforce applications using Apex, Lightning Web Components, Flow, SOQL and SOSL.
• Configure and support Salesforce, Agentforce, Einstein AI, security, data, reports and dashboards.
• Diagnose application, configuration, access, integration and data issues while supporting business users.
• Develop REST and SOAP integrations and support Salesforce Experience Cloud and connected applications.

Key Criteria

• Hands-on Salesforce administration and development experience across configuration, security, data and release management.
• Experience with Apex, Lightning Web Components, Salesforce Flow, SOQL, SOSL and Salesforce APIs.
• Experience providing ICT application support, troubleshooting technical problems and supporting business applications.
• Experience with Salesforce Agentforce, Einstein AI or comparable enterprise AI capabilities.

How to Apply Does this role sound perfect for you? If so, to register your interest in this role, please either contact Liam Murphy or the Compas Team on (02) 6230 0233 and send through your CV by following the link below.

YOUR APPLICATION WILL BE TREATED WITH THE STRICTEST CONFIDENCE