Salesforce Developer

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

Purpose of the role:

As a Salesforce Developer your job will be responsible for transforming design and product vision into working product. You will be developing, customizing, and enhancing functionalities of Salesforce platform. Having discussions with team and other stake holders to map and implement the user stories. Working mostly with Experience cloud, Service cloud (Einstein tools) and Agentforce.

Responsibilities:

• Develop Apex (classes and triggers), Lightning Components, and Visualforce to extend Salesforce to support business requirements

• Application development, including basic Visualforce pages/Lightning pages, Lightning Web Components, assist with each release cycle to implement and deploy new/updates to existing applications and code

• Striving towards coding best practices and data quality

• Provide on-going technical support for existing customization and configurations being used on the Salesforce platform

• Salesforce configuration changes, including (but not limited to): Workflow, fields, page layouts, record types, custom settings, dashboards, and reports

• Building Einstein experience

• Agentforce development experience

• Integration with other systems is an advantage

• Development in: a. Service Cloud b. Experience cloud

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Competencies

• Secondary education degree or University degree (Bc/MA)

• At least 4 years’ experience in similar role

• Experience in Service Cloud, Community Cloud, Data Cloud, Agentforce, Einstein

• Previous experience with Chatbot design and Einstein tools

• Advanced Salesforce development experience, with a strong focus on Apex and Visualforce or Lightning Component development

• Hands on experience in Java or C# development experience including solid HTML, JavaScript, and CSS

• Good communication skills

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Skills

• A proactive attitude to platform enhancements

• A desire to implement best practice solutions

• Available and responsive to questions

• Excellent relationship-building skills and ability to liaise with stakeholders at all levels

• Gathering requirements and proposing technical solutions

• Training users and creating training materials

• Understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules)

• Experience implementing Salesforce configuration changes including (but not limited to): Workflow,  fields, page layouts, record types, custom settings, dashboards, and reports

• Demonstrates enthusiasm towards continued personal/professional development

• Active in the Salesforce community

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Qualifications and education requirements

• Working experience of at least 4 years with SF products

• Previous experience in Customer Service is an advantage, but not a must.

• Secondary education degree or University degree (Bc/MA)

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.