Salesforce Developer

We are looking for a Salesforce Developer who will play a key role in maximizing the efficacy of the CRM. You will be responsible for the design, development, testing and implementation of customizations, applications, extensions and integrations. You will work with a team of fellow engineers and collaborate with our Sales, Customer Success and Marketing teams to translate business needs into effective and scalable products within the CRM. Your contributions will directly impact the growth and future of Techcoopers.

Responsibilities

• Meet with clients to determine business, functional and technical requirements and participate in application design, configuration, testing and deployment

• Perform configuration and customization of the Salesforce.com platform.

• Participate in efforts to develop and execute testing, training and documentation

• Willing to be hands-on in producing tangible deliverables (requirements specifications, design deliverables, status reports, project plans)

• Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce.com platform

• Proactively engage in continuous improvement efforts for application design, support, and practice development efforts.

• Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and how-to assistance.

• Act as a point of escalation for Service Desk and NOC ticketing for advanced issue resolution.

Requirements

• Bachelor s or Master s degree in computer science, related technical field

• Excellent organizational, verbal and written communication skills

• Direct experience working on CRM projects for middle market and enterprise size companies

• Working knowledge and experience with complex business systems integration as well as object-oriented design patterns and development

• Experience and expertise in core web technologies including HTML5, JavaScript/ES6 and LWC/Aura framework

• Advanced knowledge of Salesforce permissions, roles, reports, dashboards, etc.

• Software engineering skills with Force.com Platform (Apex, Visual Force, SOQL, Unit Testing)

• Software engineering skills with Java SE EE can be an add on

• Demonstrated experience and knowledge of relational databases, data modeling, and ETL tools

• Experience with Agile development methodologies such as SCRUM

• Experience with web services (REST SOAP, JSON XML, etc.)

• A desire to work with the latest tools, technologies, and methodologies

• A desire to work within a fast-paced, collaborative, and team-based support environment

• Interested in developing their professional network through participation in technology user groups, networking events, and technology organizations.

• Force.com Certified Developer Certification desired