Gravity Infosolutions

Role: Salesforce Developer
Experience
: 5+ Years
Location
: Gurgaon
Mode
: WFO 5 Days
Type
: C2H/Contract
Duration
: 3 Months(Extendable)
Job Summary:
Job Summary
We are looking for an experienced Salesforce Senior Developer .
Service Cloud with 5-8 years of relevant experience to design, develop, integrate, and support Salesforce Service Cloud solutions.
The candidate should have strong hands-on experience in Service Cloud development, customization, configuration, integrations, automation, and production support.
Salesforce certification is mandatory for this role. Experience with Tableau will be an added advantage.
Key Responsibilities
<ul>
<li>Design, develop, customize, and maintain Salesforce Service Cloud solutions.</li>
<li>Work on Case Management, Service Console, Knowledge, Omni-Channel, Entitlements, and Service Processes.</li>
<li>Develop and maintain Apex Classes, Triggers, Lightning Web Components (LWC), and Visualforce as required.</li>
<li>Configure and develop Flows, validation rules, approval processes, workflows, and automation.</li>
<li>Design and implement Salesforce integrations with external applications using REST/SOAP APIs.</li>
<li>Work with Salesforce data models, objects, relationships, security, and sharing mechanisms.</li>
<li>Develop custom solutions based on business and customer service requirements.</li>
<li>Troubleshoot application, integration, performance, and data-related issues.</li>
<li>Perform code reviews, unit testing, deployments, and production support.</li>
<li>Work closely with Business Analysts, Solution Architects, QA teams, and business stakeholders.</li>
<li>Follow Salesforce development, security, and coding best practices.</li>
<li>Prepare technical documentation for solutions, integrations, and deployment activities.</li>
<li>Provide technical guidance and mentoring to junior Salesforce developers.</li>
</ul>
Mandatory Skills
<ul>
<li>5-8 years of Salesforce development experience, with strong hands-on experience in Salesforce Service Cloud.</li>
<li>Strong experience with:</li>
<li>Salesforce Service Cloud</li>
<li>Case Management</li>
<li>Service Console</li>
<li>Salesforce Flows</li>
<li>Apex</li>
<li>Apex Triggers</li>
<li>Lightning Web Components (LWC)</li>
<li>SOQL/SOSL</li>
<li>Salesforce Security &amp; Sharing</li>
<li>Reports and Dashboards</li>
<li>Experience with REST/SOAP API integrations.</li>
<li>Good understanding of Salesforce data model and integration architecture.</li>
<li>Strong troubleshooting and problem-solving skills.</li>
<li>Salesforce certification is mandatory.</li>
</ul>

Salesforce Developer (Service Cloud + Good to have Tableau) - Contract

Salesforce Developer (Service Cloud + Good to have Tableau) - Contract

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