SalesForce Development Lead

Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

How you'll make an impact

Responsibilities:

Specializes in planning, designing, and developing software systems (e.g., middleware, legacy, mainframe) and applications from concept phase to series production used in local, networked, cloudbased or internet related computer programs. Developers design, code, test, debug, and document program requirements, working with architects, product managers, and endusers in the development and enhancement of applications. Plans, designs, and develops software systems from concept phase to production in local networks or cloud based related computer programs. Codes in relevant languages. LEAD: Recognized subject matter expert in sub-function typically obtained through advanced education and work experience. Responsibilities typically include:

• Managing large projects or processes and/or products and systems with limited oversight from management.
• Coaching, reviewing and delegating work to lower-level professionals.
• Facing IT function related problems that are difficult and moderately complex.
• Serving as an expert within own discipline

About you

Key Responsibilities

Salesforce Development

• Design, develop and deploy Salesforce solutions using Apex, Lightning Web Components and Salesforce Flows.
• Build scalable and maintainable functionality aligned with business requirements.
• In conjunction with the Architecture team, develop reusable components and technical solutions that support long-term platform sustainability.
• Ensure solutions meet security, performance and maintainability requirements.

Solution Delivery

• Work with business analysts and stakeholders to understand and refine requirements.
• Participate in technical design activities and solution reviews.
• Estimate effort, identify risks and contribute to delivery planning.
• Support testing and deployment activities throughout the development lifecycle.

Integration Development

• Work with the Integration team to design and develop integrations between Salesforce and enterprise systems.
• Support integration requirements relating to key broking systems and toolsets.
• Troubleshoot integration failures and implement long-term improvements.
• Ensure integrations meet operational, security and performance requirements.

Production Support

• Investigate and resolve production issues.
• Participate in root cause analysis activities.
• Support warranty, enhancement and maintenance activities.
• Assist with release management and deployment processes.

Development Standards and Governance

• Follow established coding standards and development practices.
• Maintain appropriate technical documentation.
• Participate in peer reviews and quality assurance activities.
• Contribute to continuous improvement initiatives within the Salesforce practice.

Innovation and Continuous Improvement

• Evaluate emerging Salesforce capabilities and identify opportunities for adoption.
• Support the introduction of AI-enabled Salesforce functionality where appropriate.
• Recommend improvements to platform architecture, processes and delivery practices.
• Contribute to the long-term evolution of the Salesforce platform.

Skills and Experience

Required

• Minimum 7 years' Salesforce development experience.
• Strong knowledge of Apex, Lightning Web Components, SOQL and Salesforce architecture.
• Experience developing integrations using APIs and middleware platforms.
• Strong understanding of Salesforce security and data models.

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)