Salesforce DevOps Admin

What You’ll Do

• Manage end-to-end Salesforce deployments across development, QA, staging, and production environments in Agile/Scrum settings.
• Implement and maintain CI/CD pipelines using tools like Jenkins, Bitbucket, Git, and TeamCity.
• Utilize Salesforce DX (SFDX) CLI for source-driven development and metadata deployments.
• Manage version control, branching strategies, and release cycles.
• Handle sandbox provisioning, data seeding, and environment refreshes.
• Define and implement DevOps processes and automation for improved deployment efficiency and quality.
• Collaborate with developers, administrators, testers, and release managers to ensure deployment readiness.
• Maintain and manage backup strategies and rollback plans for Salesforce metadata and data.
• Provide technical expertise in resolving deployment-related issues and work with stakeholders to drive root cause analysis.
• Ensure compliance with Salesforce security and governance standards.
• Troubleshoot Salesforce applications from an administrative perspective.

What You’ll Bring

Experience

• 3 to 6 years of hands-on experience with Salesforce Administration and DevOps, including release management, CI/CD, and environment management.

Technical Skills

• Strong understanding of SFDX CLI and source/metadata formats.

• Working experience with CI/CD tools such as Copado, Jenkins, Bitbucket, and Git.

• Strong understanding of branching and deployment strategies (feature branching, Git Flow, etc.).

• Understanding of DevSecOps, including Static Application Security Testing (SAST) tools such as SonarQube or similar solutions.

• Salesforce Sandbox Management, including seeding and refresh strategies.

• Strong understanding of the Salesforce Security Model, including:

• Profiles

• Permission Sets

• Organization-Wide Defaults (OWD)

• Role Hierarchy

• Sharing Settings

• Salesforce.com Certification (Administrator, Platform App Builder, or Platform Developer I minimum).

• Experience with declarative Salesforce development tools:

• Flows

• Reports

• Dashboards

• Understanding of Apex, Visualforce, Lightning Web Components (LWC), and JavaScript within the Salesforce platform.

• Excellent communication and collaboration skills while working with cross-functional teams.

• Strong troubleshooting and analytical skills.

Good-to-Have Skills

• Minimum 1 year of Health Cloud experience.
• Experience with Salesforce backup solutions (OwnBackup, Spanning, etc.).
• Experience with scripting languages such as PowerShell, Python, or Bash for automation.
• Experience with monitoring and alerting tools for Salesforce environments.
• Platform Developer II or Salesforce Architect certifications.
• Experience with third-party Salesforce DevOps tools.
• Knowledge of Salesforce limits and best practices to optimize performance at scale.
• Experience integrating Salesforce with external systems via APIs.
• Exposure to Agile/Scrum ceremonies and collaboration tools such as JIRA and Confluence.

Soft Skills

• Strong interpersonal and mentoring skills.
• Proactive problem-solver with strong attention to detail.

Ability to thrive in a fast-paced and constantly evolving environment.