Salesforce Engineer II

Job highlights

• . Hands-on experience with Platform Events,Asynchronous Apex,and External Integrations
• Experience working in Agile / Scrum environments and collaborating with cross-functional teams
• Required Skills Experience . 3-5 years of Salesforce development experience,preferably within the Salesforce
• Preferred / Advantageous Skills . .

Key Responsibilities

• Design, develop, and enhance Salesforce Education Cloud solutions that align with business and academic processes.
• Develop and maintain Apex classes, triggers, Lightning Web Components (LWC), flows, and platform events.
• Collaborate with external vendors to review, develop, and deploy enhancements while maintaining code quality and compliance with Kaplan s standards.
• Integrate Salesforce with external systems using APIs, MuleSoft, or custom connectors.
• Support the setup and maintenance of Salesforce data backup, data masking, and security solutions.
• Work closely with the Business Applications team and other developers to plan and deliver roadmap features and system improvements.
• Perform system troubleshooting, issue resolution, and performance optimization.
• Participate in code reviews, technical documentation, and release management activities.
• Stay informed about Salesforce releases, Education Cloud updates, and AI innovations applicable to Salesforce or the wider technology ecosystem.
• Contribute to exploring and implementing AI-driven solutions (inside or outside Salesforce) that enhance student engagement, automation, and analytics.

Required Skills Experience

• 3-5 years of Salesforce development experience, preferably within the Salesforce.
• Proven experience in Salesforce Education Cloud and solid understanding of the Higher Education Data Architecture (HEDA).
• Strong technical skills in Apex, Lightning Web Components (LWC), Visualforce, SOQL/SOSL, and Flows.
• Hands-on experience with Platform Events, Asynchronous Apex, and External Integrations.
• Familiarity with Salesforce data backup, and data masking tools.
• Experience working in Agile/Scrum environments and collaborating with cross-functional teams.
• Strong communication and stakeholder management skills able to work effectively with vendors and internal teams.
• Keen interest in continuous learning, innovation, and emerging technologies, especially AI and automation tools.

Preferred / Advantageous Skills

• Exposure to Salesforce Marketing Cloud (e.g., Journey Builder, Contact Builder, or Data Extensions).
• Familiarity with Agentforce or other Salesforce AI capabilities.
• Experience or interest in AI-based tools or solutions outside the Salesforce ecosystem (e.g., machine learning APIs, data-driven chatbots, or predictive analytics).
• Experience with Salesforce DevOps tools such as Copado, Gearset, or Jenkins.
• Relevant Salesforce certifications such as: Salesforce Platform Developer II or Salesforce Education Cloud Consultant