Salesforce IT Program Manager

Position: IT Program Manager

Location: Providence, RI

Duration: 1 Year

Job Description:

seeking a highly organized and experienced Salesforce IT Project Manager to lead the planning, execution, and delivery of a Salesforce project. The ideal candidate will bridge the gap between business stakeholders and technical teams (administrators, developers, consultants), ensuring solutions meet business needs, adhere to best practices, and are delivered on time and within budget.

Required Qualifications and Skills

• Education: Bachelor's degree in Information Technology, Business Administration, or a related field, or equivalent experience.
• Experience:
• Minimum of 3-5 years of experience in project management within the IT industry.
• Proven experience in managing Salesforce implementation projects from inception to completion.
• Experience with project management methodologies such as Agile, Scrum, and/or Waterfall.
• Technical Skills:
• Strong understanding of the Salesforce platform and its capabilities, including Sales Cloud, Service Cloud, and Marketing Cloud.
• Proficiency in project management tools (e.g., Jira and Microsoft Project).
• Familiarity with data migration, integrations, and the software development lifecycle (SDLC).
• Soft Skills:
• Excellent leadership, communication, and interpersonal skills.
• Strong planning, organization, and problem-solving abilities.
• Ability to manage multiple projects simultaneously in a fast-paced environment.

Preferred Certifications

• Project Management Professional (PMP) or Certified Scrum Master (CSM) certification.
• Salesforce Administrator or Salesforce Certified Sales Cloud Consultant certification.

At Radiant Digital, we provide IT solutions and consulting services to help government agencies and businesses in the USA, Canada, the Middle East, and Southeast Asia. On the federal side, we support agencies like NASA, the Department of State (DOS), the IRS, ACL, ACF,USDA and many others, along with numerous state and local government agencies.

We work with industries like telecom, healthcare, entertainment, oil and gas offering solutions designed to meet their specific needs. We focus on improving systems, making better use of data, and updating applications to keep up with changing markets.