Salesforce Marketing Cloud Developer

We are seeking an experienced and highly skilled Salesforce Developer to join our team. The ideal candidate will have hands-on expertise in Salesforce development you will participate in and eventually lead Marketing Cloud implementations.

Responsibilities:

Aspects of what we need

Solution Implementation:

• Utilize knowledge of Marketing Cloud to enhance customer-facing and internal processes
• Develop, configure, implement and data migration working with Marketing Cloud and other integrations
• Collaborate with cross-functional teams to design, implement, and optimize Marketing Cloud solutions
• Communicate project concepts and outcomes to client project stakeholders
• Design and delivery of solutions in Email Studio including A / B testing
• Design and implement, for automated email/mobile journeys using Email Studio, Mobile Studio, Automation Studio and Journey Builder, and advise clients on how to optimize further
• Strong understanding of digital marketing KPIs, such as email marketing, PPC and other marketing conversion metrics
• Experience in reporting and analyzing email activity using Email Studio reports and Journey Builder. (Nice to have) proficiency with Data Views and Discover Reports within Analytics Builder, Einstein Engagement
• Design and/or build integrations between Marketing Cloud and 3rd party applications or data sources like Snowflake
• Conduct user training and actively promote user adoption of Marketing Cloud
• Track record for delivering marketing automation projects in a fast-paced environment, and able to successfully keep to deadlines
• Take ownership of projects and deliver quality solutions within timelines
• Collaborate with business stakeholders to gather and analyze requirements, and provide innovative solutions aligned with Owens & Minors core values.

Integration & Technical acumen:

• Build and maintain integrations between Salesforce and other enterprise systems
• Ensure the quality and performance of the implemented solutions through code reviews, testing, and optimization.
• Collaborate with cross-functional teams to integrate Salesforce with other systems and external data sources
• Ensure adherence to best practices, coding standards, and security protocols
• Troubleshoot and resolve issues, ensuring platform stability and performance

Qualifications:

• Minimum of 5 years of hands-on Salesforce development experience
• Ability to work with clients to design customer journeys, and associated data models.
• Extensive experience with Marketing Cloud Studios & Builders, most importantly Email Studio, Content Builder, Journey Builder and Automation Studio, and ideally also Cloud Pages and Mobile Studio
• Understanding how to build a custom preference center
• Conceptual understanding, to be able to establish data models, work with API’s and configurations
• Knowledge of 1+ of the 6 programming languages in SFMC: AMPScript, HTML and CSS, SSJS and/or JavaScript, SQL (andQuery Studio experience) or Guide Template Language
• Experience with Salesforce CRM (Sales & Service Cloud, Communities)
• Strong understanding of data modeling, database design, and data security principles
• Excellent problem-solving, analytical, and troubleshooting skills
• Strong communication and collaboration skills, with the ability to coordinate with cross-functional teams
• Experience in mentoring team members

Work Hours:

• This role requires working in India Standard Time (IST) hours during a portion of US hours to ensure seamless collaboration with the onshore team and stakeholders

• Working hours 3 pm IST – 12 Midnight / 5 pm IST – 2 am IST (will be decided)

Additional Qualifications:

The following areas would be a plus

• Snowflake integration
• Certified Marketing Cloud Consultant
• Certified Marketing Cloud Email Specialist