Salesforce Platform Administrator

Company: Finning International Inc.

Number of Openings: 1

Worker Type: Permanent

Position Overview: Salesforce Platform Administrator (Apex/Automation Focus)

📍 Edmonton or Calgary, AB (Hybrid – 3 days/week in office)

🕒 Permanent | Full-time

About The Role Finning Canada is looking for a Salesforce Platform Administrator to support and enhance our Salesforce environment within a Tier 3/4 support model.

This role is perfect for an admin who thrives at the intersection of automation, problem-solving, and light development. You’ll build scalable solutions, resolve production issues, and apply targeted Apex/LWC enhancements when declarative tools reach their limits.

You’ll play a key role in keeping the platform stable, improving processes, and driving smarter, AI-enabled support operations.

Job Description: Who You Are:

• An admin-first professional with strong technical curiosity
• A problem solver who enjoys working in a support + continuous improvement environment
• Someone who takes ownership, works independently, and looks for smarter ways to improve systems

What You’ll Do: 🔧 Platform Administration & Configuration

• Manage users, roles, profiles, permission sets, and security models
• Configure and maintain custom objects, validation rules, approvals, and Lightning pages
• Build and optimize advanced Flows and automation frameworks

⚙️ Automation & Light Development

• Design scalable solutions using Flow and platform tools
• Build and maintain lightweight Apex (classes, triggers, test classes) and SOQL
• Support basic Lightning Web Components (LWC) where needed
• Identify opportunities to leverage AI-driven automation

🚨 Production Support & Continuous Improvement

• Troubleshoot and resolve production incidents and data issues
• Execute controlled configuration and metadata changes
• Contribute to root cause analysis and preventative solutions
• Partner with Tier 2 teams on runbooks and knowledge transfer

🤝 Collaboration & Enablement

• Work across teams to drive best practices and process adoption
• Provide training, documentation, and guidance to users
• Stay current on Salesforce releases and recommend platform enhancements

What You Bring: ✅ 2+ years of Salesforce Administration experience (enterprise environment)

✅ Strong expertise in:

• Salesforce Flow (advanced)
• Configuration (objects, validation rules, approvals, security)

✅ Hands-on experience with:

• Apex (basic–intermediate)
• SOQL
• Exposure to Lightning Web Components (LWC)

✅ Experience supporting production environments (incident resolution, RCA)

✅ Strong communication skills with experience training and influencing stakeholders ✅ Experience with integrations and/or automation tooling ✅ Degree in Computer Science, Information Systems, or equivalent experience

Nice to Have:

• Salesforce certifications (Administrator, Platform App Builder)
• Experience with AI automation / Salesforce Einstein
• Exposure to DevOps or deployment tools

Why Finning: At Finning, you’ll join a company that combines industry leadership with a strong people-first culture .

• 🌍 Work for a market leader – part of the world’s largest Caterpillar dealer network
• 🚀 Make an impact – your work directly supports critical operations and frontline teams
• 🤝 Collaborative culture – partner with teams across Canada in a supportive environment
• 📈 Grow your career – access to learning, certifications, and development opportunities
• ⚙️ Work on meaningful tech – contribute to modern Salesforce solutions, automation, and AI initiatives
• 🏡 Flexible work model – hybrid setup that balances in-office collaboration and remote focus time

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.