Salesforce Platform Developer

B2B type of contract.

Business trips to Reykjavik

Our Customer is an Icelandic company operating in the aviation industry. The company maintains a complex technology landscape connecting internal and external systems, including customer data, loyalty, CRM, and customer communications. Its customer-facing operations rely on Salesforce Service Cloud and Sales Cloud, with integrations supporting service center processes and information flow across departments.

We are looking for a Senior Salesforce Platform Engineer to maintain, improve, and simplify an enterprise Salesforce environment. The role combines hands-on Salesforce development, platform operations, and administration, with Service Cloud as the primary focus. The customer is reviewing its CRM landscape and may retain, simplify, or gradually decommission Salesforce; solutions should therefore remain modular and migration-ready.

The engineer will collaborate with a senior full-stack architect, two Salesforce developers, and integration engineers.

Tech stack: Salesforce Service Cloud, Sales Cloud, Apex, Flow, Lightning Web Components (LWC), Salesforce DX, Git, REST APIs, Platform Events, Change Data Capture, CI/CD, AI coding agents (e.g. Claude Code).

WE EXPECT FROM YOU

• 8+ years of software development experience, including at least 5 years of enterprise Salesforce development and technical leadership experience
• Demonstrated ownership of a production Salesforce org, including incidents, releases, access governance, and technical debt
• Deep expertise in Service Cloud, including high-volume contact center case management and routing; working knowledge of Sales Cloud
• Strong hands-on Apex and Flow skills, plus working knowledge of Lightning Web Components (LWC)
• Experience with Salesforce CI/CD and deployment pipelines, Salesforce DX, Git, automated validation and testing
• Proven ability to refactor complex automation, including large Flows and migration from Process Builder or Workflow Rules
• Knowledge of Salesforce architecture and integration patterns: REST APIs, Platform Events, Change Data Capture, asynchronous processing, and middleware
• Practical experience using AI coding agents (Claude Code or equivalent) in Salesforce development, with concrete examples of testing, validation, and productivity improvements
• Ability to design maintainable, modular solutions and make pragmatic build-versus-configure decisions
• For a combined engineer role: hands-on production Service Cloud administration (profiles, permission sets, queues, Omni-Channel, skills, validation rules, reporting, sandbox refreshes, releases, and platform health checks)
• For a split team: the Developer must cover development, CI/CD, integrations, and AI tooling; the Administrator must cover Service Cloud administration and production operations
• Ability to work independently and communicate effectively with engineering and business stakeholders
• Fluent English

WOULD BE A PLUS

• Salesforce certifications such as Platform Developer, Application Architect, or Administrator
• Knowledge of Marketing Cloud integrations with Service Cloud and shared customer data
• Experience with CRM migration, system replacement, or decommissioning
• Experience with other CRM platforms
• Experience in aviation, travel, or loyalty programs

WE OFFER YOU

• Modern technologies, new product development, and different business domains.
• Start-up agility combined with mature delivery practices and a management team.
• Strong focus on your technical and personal growth.
• Transparent career development and individual development plan.
• Flexible working mode (remote/work from office), full remote possibility.
• Competitive compensation and social package
• Focus on well-being and human touch.
• Flat organization where everyone is heard and is invited to contribute.
• Work-life balance approach to work.
• Passion and Fun in everything we do.