Salesforce Project Manager

Intermediate Project Manager – Salesforce Implementation

Location: Brampton, ON (Hybrid – 2 Days Onsite/Week)

Contract: January 2027 – January 2028 (Extension Possible)

Employment Type: Full-Time Contract | 35 Hours/Week

Project Overview

We are seeking an experienced Intermediate Project Manager with proven Salesforce implementation experience to support digital transformation initiatives within a large public-sector organization.

The role involves managing Salesforce implementation projects, enhancing digital services and online forms, and overseeing end-to-end project delivery from initiation through development, testing, deployment, and post-production support.

The ideal candidate is a Project Manager who has led Salesforce implementations, not a Salesforce technical specialist with limited PM experience.

Key Responsibilities

• Lead small- to medium-sized Salesforce implementation and IT application projects from initiation through completion.
• Develop project charters, business cases, project plans, budgets, schedules, and resource allocations.
• Manage cross-functional teams, business stakeholders, technical teams, and external vendors.
• Coordinate requirements, solution design, Agile sprints, development, and stakeholder approvals.
• Lead UAT, defect management, production deployment, go-live, and hypercare activities.
• Manage project risks, issues, change control, budgets, and governance.
• Provide project reporting to senior leadership, sponsors, and steering committees.
• Ensure adherence to SDLC, IT governance standards, and operational sustainment requirements.

Mandatory Requirements

• 3+ years of IT Project Management experience , with relevant education or equivalent experience.
• Proven end-to-end Salesforce implementation Project Management experience – Essential.
• Strong understanding of SDLC, Agile/Hybrid methodologies, project governance, and IT application delivery.
• Experience with project budgeting, resource planning, vendor management, and stakeholder engagement.
• Proficiency with MS Project, MS Visio, Azure DevOps, Jira , or similar tools.
• Experience coordinating UAT, production deployment, defect resolution, and hypercare .
• Knowledge of IT service delivery frameworks, including SDLC, COBIT, and ITIL .
• Excellent communication, leadership, problem-solving, and organizational skills.
• Mandatory Certification: At least one of PMP, CAPM, CSM, PPM, or MPM (proof required).
• Must be available to work onsite in Brampton 2 days per week .

Nice to Have

• Lean Six Sigma and Change Management experience/certifications.
• Azure DevOps experience with user stories and requirements tracking.
• PMI-ACP or ITIL v4 certification.
• Public-sector digital transformation experience.