Salesforce QA

Salesforce Automation QA

Job Summary
We are seeking an experienced QA to drive quality assurance efforts for Salesforce Community (Experience Cloud) applications. This role requires strong leadership, hands-on testing expertise, and effective coordination between onsite and offshore teams to ensure high-quality, scalable, and secure Salesforce solutions.

Key Responsibilities
Lead end-to-end QA activities for Salesforce Community (Experience Cloud) applications
Define QA strategy, test approach, and quality metrics for projects and releases
Review and approve test plans, test cases, and test execution results
Perform and oversee functional, regression, integration, UAT, and smoke testing
Provide technical guidance on testing Salesforce features:
Experience Cloud pages and components
Lightning components and Apex functionality
Flows, workflows, validation rules, and automation
Manage and coordinate onsite and offshore QA teams, ensuring alignment across time zones
Assign tasks, track progress, and ensure timely delivery of QA milestones
Facilitate defect triage meetings and work closely with development and product teams
Ensure proper defect lifecycle management and root cause analysis
Support UAT planning and execution with business stakeholders
Oversee release sign-offs and post-production validation
Drive continuous improvement in QA processes, standards, and best practices

Required Skills & Qualifications
6+ years of QA experience

Strong hands-on experience with Salesforce Community / Experience Cloud

Salesforce test automation experience ( Selenium or Copado)
API and integration testing experience (Postman)
Deep understanding of Salesforce data model, security, and automation
Proven experience leading onsiteoffshore QA teams
Strong stakeholder management and client communication skills
Experience working in Agile/Scrum environments
Excellent documentation, reporting, and mentoring skills

Good-to-Have Skills
Salesforce Admin / Advanced Admin / QA certification
CI/CD and release management exposure in Salesforce environments