Salesforce QA Engineer

Salesforce QA Engineer

Greetings from TCS! ! !

TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. Your role is of key importance, as it lays down the foundation for the entire project.

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Location: Trivandrum

Experience: 6+ Years

Employment Type: Full-Time

We are seeking an experienced Salesforce QA Engineer to join a high-performing delivery team supporting enterprise implementations. The ideal candidate will specialize in validating complex, multi-system business flows, ensuring seamless data flows, system integrations, and business processes from initiation to final execution.

This role moves beyond surface-level UI validation to test the full ecosystem—verifying how Salesforce interacts with upstream/downstream enterprise applications, APIs, and third-party systems.

Key Responsibilities

• Design and execute comprehensive end-to-end (E2E) test strategies that validate complete business processes across Salesforce and integrated upstream/downstream systems.
• Perform end-to-end integration, functional, system, regression, and UAT support across Salesforce Clouds (Media Cloud) and external enterprise platforms.
• Validate data flow integrity, API payloads, and message queues between Salesforce and external applications (ERP, billing, data warehouses, etc.).
• Test Lightning Web Components (LWC), custom objects, automation, and Salesforce configurations within the context of complete user journeys.
• Identify, document, isolate, and track cross-system defects through resolution in collaboration with multi-disciplinary teams.
• Active participant in Agile ceremonies, drive test data management, and support release/deployment validations across integrated environments.

Mandatory Skills & Experience

• Core QA Experience: 6+ years of overall QA experience, with at least 3+ years dedicated to Salesforce E2E and Integration Testing.
• Salesforce Ecosystem: Deep hands-on experience with Salesforce Clouds, Data Model, and Security/Sharing rules.
• E2E & System Integration Testing: Proven track record testing end-to-end business workflows that cross multiple non-Salesforce applications.
• API & Data Validation: Hands-on experience with API testing (Postman, REST/SOAP) and SOQL skills for backend data verification and reconciliation.
• Test Deliverables: Proven expertise in writing E2E Test Strategies, Test Plans, End-to-End User Journeys, Defect Reports, and Execution Summaries.
• Tools & Process: Proficiency with Jira, or similar ALM/Test Management tools within Agile/Scrum environments.

Preferred Skills

• Advanced API validation (Postman, or similar tools) for microservices and middleware integrations.
• Understanding of Salesforce Flows, Approval Processes, and custom automation.
• Experience with integration middleware platforms (e.g., AWS).
• Familiarity with Salesforce release management, sandbox strategies, and deployment cycles.
• Experience executing test data preparation strategies across complex, integrated test environments.

Nice to Have

• Exposure to domain workflows such as Media & Entertainment, Digital Subscription, Publishing, or Advertising.
• Knowledge of Salesforce Industry Clouds especially Media Cloud.
• Exposure to test automation frameworks (e.g., Selenium, Playwright) for E2E web and API flows.

Thanks & Regards

Farsana M M