Salesforce RevOps Support Admin

Job Title: Salesforce Revops Admin/ Support
Role - Full time

Key Responsibilities:

• Rules of Engagement (ROE): Manage opportunity assignments and ownership, including ROE audits, crediting, holdovers, splits, leave of absence, and ROE cases.
• Territory Management: Assign representatives to territories and manage realignments.
• Sales Operations Support: Provide support to field teams and managers, including lapsed renewal auto-suspensions, permission updates, and Workday updates (new hires, transfers, terminations).
• Account & Contact Data Management: Maintain clean, accurate, and updated account and contact records in Salesforce.
• Hierarchy & Account Management: Handle hierarchy requests and make necessary adjustments to account names.
• Tool Support: Provide support for tools such as D&B Optimizer, DataLoader, Dooly, ETM, Gong, IPA, LinkedIn Sales Navigator, Reachdesk, Outreach, Velez, ZoomInfo, etc.
• Workday & User Sync: Ensure accurate syncing of user data between Workday and Salesforce.
• Commissions Support: Assist with commission-related queries and ensure accurate processing.
• Title & Internal Transfers: Manage title updates and internal user transfer requests.
• Commission Crediting: Support commission crediting processes to ensure accuracy.

Required Skills & Qualifications

• Proven experience working with Salesforce in a Revenue Operations or Deal Desk function.
• Strong understanding of the sales process (lead generation to deal closure) and various sales stages (prospecting, qualification, proposal, negotiation, closing).
• Hands-on experience with:
• Assigning/reassigning users in Salesforce.
• Territory mapping and user alignment.
• Data loading and updates (large-scale uploads handled by IT).
• Opportunity management and updates.
• Sales quota maintenance.
• Merging and managing accounts.
• Contact management and clean-ups.
• Handling account hierarchy requests.
• Maintaining accuracy and integrity of account data.

Know more about Infoglen:
https://www.infoglen.com/
https://www.linkedin.com/company/infoglen/mycompany/
https://www.glassdoor.co.in/Overview/Working-at-Infoglen-EI\_IE1707863.11,19.htm