Salesforce Sales cloud & Agentforce Engineer - Hyderabad

Role & responsibilities

• Sales Cloud Optimization: Enhance Sales Cloud Lightning implementations, optimizing sales pipelines, and automating complex business processes through advanced Apex, Flows, and LWC
• Agentforce Implementation: Architect and implement AI-powered agents using Agentforce, Agent Builder, Prompt Builder, and Retrieval-Augmented Generation (RAG).
• Best Practices & Security: Ensure all AI implementations comply with safety and security guidelines using the Einstein Trust Layer.
• Agent Actions & Automation: Create and configure Custom Agent Actions to enable agents to interact with external systems and update Salesforce records autonomously.

Required Skills

• Certifications: Salesforce Platform Developer I/II, and Agentforce Specialist/Agentforce Developer certification preferred.
• Experience: 5-7+ years of hands-on Salesforce development experience, with at least 1-2 years specifically implementing AI agents/Agentforce.
• Salesforce Core: Expert-level knowledge of Sales Cloud Lightning, Apex, Lightning Web Components (LWC), and Lightning Flows.
• Agentforce Mastery: Deep understanding of Agentforce Technical Framework (Agent Studio, Prompt Builder, Topics, Actions) and RAG.

Preferred candidate profile