Salesforce Service Cloud, Email To Case, Development

Role & responsibilities

• Collaborating with the Salesforce Administrator to validate business requirements and any considerations (security, scalability, limits)
• Develop Apex (classes and triggers), Visualforce, (based on specific requirements) to extend Salesforce in order to support business requirements
• Custom User Interface development, including Visualforce pages/Lightning pages, Aura Components and Lightning Web Components
• Integrations: Use Salesforce APIs to integrate with other systems used in the organization
• Best Practices: Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development,
• Take ownership of release cycles to implement and deploy new/updates to existing applications and code

Collaborating with IT / Developers for other systems in order to integrate across the business

Preferred candidate profile