Salesforce Solution Architect

🗓️ Working Days and Hours: Monday to Friday, 9 AM to 6 PM (UK Hours); Potential for Flexible Hours

📍 Location: Remote/Online

💷 Salary Range: Attractive, Top-of-Market Salary (paid in GBP/USD)

At Palm Outsourcing, we don't just fill seats; we build elite teams. We continuously partner with top-tier clients looking for exceptional international talent.

Opportunity Overview

Our client is a UK-based Salesforce managed services provider that acts as an outsourced in-house administrator for non-technical customer teams. They are converting a junior generalist headcount into an architect-level technical hire and are looking for a Solution Architect to design scalable Salesforce solutions and own delivery end-to-end within a small, high-autonomy team.

Role Description

The Solution Architect will translate customer business requirements into scalable, secure Salesforce solutions and provide the technical judgement needed to challenge poor-practice asks and recommend best-practice alternatives. You will lead requirements gathering, design integrations across customer systems, and guide developers through agile delivery. This is a high-autonomy role with no micromanagement, so you must be comfortable owning work end-to-end and communicating directly with non-technical stakeholders.

Key Responsibilities

• Solution Design
  • Translate customer business requirements into scalable, secure Salesforce solutions aligned with platform best practices.
• Technical Consultation
  • Provide feasibility assessments and technical guidance that inform solution design decisions across engagements.
• Integration Strategy
  • Devise integration approaches connecting Salesforce with existing customer systems and third-party applications.
• Requirements Challenge
  • Challenge customer asks, push back on over-engineering, and recommend best-practice alternatives with confidence.
• Delivery Guidance
  • Provide architectural direction to development teams and participate actively in agile delivery cycles.
• Documentation
  • Maintain accurate CRM records, architecture diagrams, design specifications, and integration plans for ongoing reference.

Minimum Qualifications

• English Fluency
  • Fluent, excellent written and spoken English is mandatory for this role.
• Salesforce Architect Experience
  • 5 to 10 years designing Salesforce or CRM solutions at architect level, not admin only.
• Salesforce Certification
  • Salesforce Administrator certification, or a committed plan to certify within 6 to 12 months of joining.
• Stakeholder Communication
  • Ability to make technical concepts accessible and secure buy-in from non-technical customer stakeholders.
• Consultative Judgement
  • Confidence to challenge customer requirements and recommend best-practice alternatives rather than defaulting to order-taking.
• Self-Directed Delivery
  • Proactive work style; owns projects end-to-end without micromanagement, hand-holding, or waiting on others.
• Security and Compliance
  • Strong grasp of security protocols, data privacy standards, and relevant compliance requirements.

Bonus Qualifications

• Additional Certifications
  • Further Salesforce, Oracle, or Microsoft Dynamics certifications, or willingness to pursue Salesforce AI credentials.
• French Language
  • French language proficiency to support broader customer engagement across markets.

Benefits

• Top-of-the-market pay.
• Remote working.
• Potential for flexible hours.
• Becoming a part of Palm Outsourcing, where your performance is rewarded in long-term job security and continued growth opportunities.

Ready to elevate?

Hit apply, complete your profile, and let the right opportunities come to you.