Salesforce Support

The Company

Join a large and established organisation within the utilities sector, supporting a growing B2B commercial function in Melbourne. Operating within a complex enterprise environment, the business is seeking an experienced Salesforce Sales Support professional to provide additional capability across its sales operations function during a busy period.

The Role

This is an initial three month day rate contract with strong potential to extend for the right person. Working primarily within Salesforce CRM, you will support a busy B2B sales team across opportunity loading, CRM data management, email triaging and general sales administration. This role will suit someone who has previously supported a corporate sales function and is confident navigating Salesforce and managing high volumes of sales and customer information.

Responsibilities

* Create, load and maintain sales opportunities within Salesforce CRM

* Maintain accurate customer, opportunity and sales information within Salesforce

* Support the B2B sales team with day to day CRM and sales administration

* Triage incoming emails and sales requests and direct actions appropriately

* Perform accurate data entry and maintain supporting sales documentation

* Assist with customer quotations and commercial documentation where required

* Support reporting and data requirements across the B2B sales function

* Identify data quality issues and ensure Salesforce information remains accurate and current

Candidate Experience

* Previous experience supporting a B2B sales function within utilities, telecommunications or another complex corporate environment

* Strong hands on Salesforce CRM experience, particularly across opportunity management, customer data maintenance and sales administration

* Strong data entry, Microsoft Excel and Microsoft Office capability with experience working across sales and commercial information

Please note, we can only contact successfully shortlisted candidates. This process typically takes 3 to 5 business days.