Salesforce Technical Architect

Job Title: Salesforce Solution Architect - AI, Agentforce & Data Cloud
Location: Infoglen | Gurgaon (Hybrid) | 8 12 Years | Full-Time
About Infoglen
Infoglen, the San Jose-based tech company, is a premium Salesforce Crest Partner specializing in delivering
high-quality, advanced & custom solutions to organizations across industries. With a rapidly expanding team
spread across the USA, Canada, UAE, and India, Infoglen is geared towards helping clients succeed
throughout their Salesforce journey.
Key Responsibilities:
Solution Architecture - (1) Own end-to-end solution architecture across
multi-cloud Salesforce implementations - Sales, Service, Marketing, Data Cloud, and
Agentforce. (2) Lead client solution design sessions, translating business
requirements into scalable, future-proof architectures. (3) Define integration
patterns, data models, security architecture, and governance frameworks (4)
Conduct org health checks, technical assessments, and architecture reviews across
client accounts
AI & Agentforce - (1) Lead design and delivery of Agentforce-powered solutions -
autonomous agents, orchestration, and human-in-the-loop frameworks (2) Architect
AI-first Salesforce solutions - Einstein, LLM workflows, predictive analytics, and AI
governance (3) Guide clients from AI use case identification through to production
deployment (4) Stay ahead of the Salesforce AI roadmap - bring emerging
capabilities into Infoglen's practice first
Data Cloud - (1) Architect and deliver Data Cloud implementations - unified
profiles, data streams, identity resolution, and real-time segmentation (2) Design
data ingestion pipelines, activation strategies, and cross-cloud data sharing
frameworks (3) Guide clients on data governance, privacy compliance, and data
quality management
Presales : End to End - (1) Own the full presales cycle discovery, solutioning,
proposals, and client presentations (2) Lead RFP/RFI responses and deliver
compelling solution demos and proof-of-concepts (3) Translate complex
architectures into clear business value narratives for CXO audiences (4) Represent
Infoglen at client meetings, industry events, and Salesforce partner forums
Centre of Excellence (CoE) - (1) Build and lead Infoglen's Salesforce + AI CoE
standards, frameworks, reusable assets, and accelerators (2) Define delivery
methodology, architectural governance, and solution quality benchmarks (3) Drive

internal enablement upskilling teams on new Salesforce capabilities and AI tools
(4) Contribute to Infoglen's thought leadership whitepapers, webinars, and
industry positioning
Team Leadership & Mentorship - (1) Mentor architects, developers, and
consultants across the delivery team (2) Set the technical bar be the go-to person
when the hardest questions need answering (3) Contribute to technical hiring and
actively shape Infoglen's practice growth strategy
Required Experience & Skills:
812 years in the Salesforce ecosystem; 3-4 years in an architecture or senior
technical leadership role at a Salesforce SI or ISV partner firm
Proven end-to-end multi-cloud solution architecture experience - Sales, Service,
Marketing, Data Cloud, and Agentforce
Hands-on Agentforce expertise - agent design, orchestration, and enterprise
deployment
Strong Data Cloud proficiency - unified profiles, data streams, identity resolution,
activation, and cross-cloud integration
Deep AI/ML knowledge within Salesforce - Einstein, LLM integration, predictive
models, and AI governance
Demonstrated end-to-end presales ownership - RFPs, solution demos, client
presentations, and proposal development
Confident CXO-level communicator - equally fluent with engineers and business
leaders
Experience leading or contributing to a Centre of Excellence or practice development
initiative
Strong integration architecture knowledge - REST/SOAP, event-driven architecture,
MuleSoft, and middleware platforms
Proven player-coach - able to architect solutions while leading and mentoring a team
simultaneously
Preferred Qualification:
Bachelor's or Master's degree in Computer Science, Engineering, Information
Technology, or a related field (or equivalent demonstrated expertise)
Familiarity with Salesforce Partner Program and AppExchange ecosystem
Experience building CoE frameworks, delivery playbooks, or reusable accelerators
Experience with external AI platforms OpenAI, Anthropic, or Google Vertex AI
integrated with Salesforce
Background in revenue operations, GTM strategy, or CRM transformation at
enterprise scale
Certifications: Salesforce Certified Application Architect, Salesforce Certified System
Architect, Salesforce Data Cloud Consultant, Salesforce AI Specialist, Salesforce
Agentforce Specialist, Sales / Service / Marketing Cloud Consultant.
Infoglen LLC.
+1 (408) 642 5329 | [email protected]
100 Century Center Ct., #301, San Jose, CA 95112, USA.