Sales/project coordinator

About the role

You will be responsible for managing customer enquiries, preparing quotations, following up on sales opportunities and coordinating confirmed orders with internal teams. You will work closely with customers, sales, installers and the production/manufacturing team to ensure that every project progresses smoothly from enquiry through to completion. The ideal candidate should be organised, proactive and comfortable handling multiple projects at the same time.

Key responsibilities

• Manage customer enquiries through WhatsApp, phone calls, walk-ins and other communication channels
• Respond to customer enquiries promptly and professionally
• Understand customers' requirements and recommend suitable door solutions
• Prepare and follow up on quotations
• Proactively follow up with customers and convert enquiries into confirmed orders
• Coordinate the entire sales and project process from quotation to order creation
• Prepare accurate order forms, job sheets and production instructions
• Ensure product specifications, measurements, finishes, colours, hardware and accessories are accurately captured
• Coordinate confirmed orders with the production/manufacturing team and follow up on production progress
• Coordinate with installers and relevant parties for site measurements, delivery and installation

About you

• Minimum GCE 'N' level
• Strong communication and interpersonal skills
• Comfortable communicating with customers through WhatsApp and phone
• Sales-oriented with a strong ability to follow up and close deals
• Organised and able to manage multiple projects simultaneously
• Detail-oriented, especially when handling measurements, specifications and orders
• Proactive, responsible and able to work independently
• Good problem-solving skills and ability to coordinate between different teams
• Comfortable working in a fast-paced environment
• Proficient in Microsoft Office / Google Workspace

About us

We are a Singapore-based door specialist providing a wide range of door solutions, including timber doors, fire-rated doors, aluminium doors, invisible flush doors, sliding doors, sound-resistant doors and customised door solutions. We are a growing team looking for a driven, responsible and customer-oriented professional to join us.

Benefits

• Basic salary with commission and performance incentives
• Training and product knowledge provided
• Opportunity to learn about the door, renovation and construction industry
• Opportunity for career progression in a growing company
• Friendly and collaborative working environment