KP James Salon

Job Summary We are seeking an energetic and friendly Salon Receptionist to be the welcoming face of our vibrant salon. In this role, you will serve as the first point of contact for clients, ensuring they feel valued and cared for from the moment they walk through the door. Your enthusiasm and excellent communication skills will help create a positive atmosphere, manage appointments efficiently, and support the overall smooth operation of our salon. This paid position offers an exciting opportunity to develop your customer service skills while contributing to a dynamic team environment.
Duties
<ul>
<li>Greet clients warmly and professionally, establishing a welcoming environment</li>
<li>Manage appointment scheduling using POS (Point of Sale) systems and ensure efficient flow of clients</li>
<li>Answer all incoming phone calls with courteous phone etiquette, providing information or directing calls appropriately</li>
<li>Assist clients with product demos, upselling retail products, and promoting salon services to enhance their experience</li>
<li>Handle cash transactions accurately, including cashiering and cash handling responsibilities</li>
<li>Maintain organized merchandising displays, stock supplies, and ensure the reception area is tidy and inviting</li>
<li>Support retail sales by recommending products suited to client needs and conducting basic retail math for transactions</li>
<li>Assist with inventory management, stocking supplies, and supporting general salon operations</li>
</ul>
Skills
<ul>
<li>Strong communication skills with the ability to connect with diverse clients in a bilingual environment if applicable</li>
<li>Proven experience in supervising or leading a team is a plus, demonstrating leadership qualities in a customer service setting</li>
<li>Familiarity with POS systems, cashiering procedures, and retail math for accurate transactions</li>
<li>Excellent phone etiquette and customer service skills to handle inquiries professionally</li>
<li>Ability to perform upselling techniques and product demos confidently to increase sales opportunities</li>
<li>Knowledge of merchandising, stocking procedures, and retail sales strategies</li>
<li>Basic math skills for handling cash registers and balancing transactions accurately</li>
<li>Experience in a retail or grocery store environment is advantageous for understanding customer needs and managing stock efficiently</li>
</ul>
Join us as a Salon Receptionist where your positive energy will help create memorable experiences for every client. Be part of a team that values your contributions, supports your growth, and celebrates your success!
Job Types: Full-time, Part-time
Pay: $14.00 - $20.00 per hour
Benefits:
<ul>
<li>401(k) matching</li>
<li>Employee discount</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
</ul>
Work Location: In person

Salon Receptionist

Salon Receptionist

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