Salon Receptionist

McQueen Ladies Center is seeking a professional, customer-focused, and well-presented Female Salon Receptionist to join our team in Shakhbout City, Abu Dhabi.

The successful candidate will be responsible for delivering an exceptional client experience while efficiently managing reception, appointments, payments, customer communication, and daily administrative duties.

We are looking for someone who is organized, confident, friendly, and able to work effectively in a busy salon environment.

Key Responsibilities

• Welcome and professionally assist clients upon arrival.
• Manage appointments, bookings, confirmations, rescheduling, and cancellations.
• Handle incoming calls, WhatsApp messages, and client inquiries promptly and professionally.
• Manage client check-in and check-out procedures.
• Process cash, card, and other payments accurately.
• Prepare and maintain daily sales, cash, and reception reports.
• Maintain accurate and confidential client records.
• Coordinate appointments and schedules with salon staff and management.
• Monitor the daily appointment schedule and ensure smooth client flow.
• Respond professionally to client requests, feedback, and concerns.
• Introduce and promote salon services, packages, and products when appropriate.
• Maintain a professional, clean, and organized reception area.
• Support management with general administrative and reception-related tasks.

Candidate Requirements

• Previous experience as a Receptionist, preferably within a salon, beauty center, spa, or hospitality environment.
• Fresha salon software experience is preferred.
• Strong customer service and interpersonal skills.
• Excellent verbal and written English communication skills.
• Arabic language skills will be an advantage.
• Good knowledge of Microsoft Excel, Word, and general computer applications.
• Experience with appointment booking and salon management systems.
• Professional appearance, positive attitude, and strong work ethic.
• Excellent organizational and multitasking abilities.
• Ability to remain calm and professional in a fast-paced environment.
• Strong attention to detail and accuracy when handling payments and records.
• Ability to work independently as well as part of a team.
• Immediate availability is preferred.

What We Offer

• Salary starting from AED 2,500 per month, depending on experience and qualifications.
• Employment visa.
• Medical insurance.
• Free transportation.
• Annual leave and other benefits in accordance with UAE Labour Law.
• Professional and supportive working environment.

Application

Candidates with relevant salon reception experience are encouraged to apply with their updated CV.

Please mention your previous salon experience and Fresha software experience in your application.

Only shortlisted candidates will be contacted.

Pay: From AED2,500.00 per month

Work Location: In person