Salon Receptionist

Now Hiring: Salon Receptionist - Jonpaul's Men's Salon & Spa | Johns Creek, GA

About Us

Jonpaul's is looking for a friendly, professional and organized receptionist to join our team! We are seeking someone who enjoys working with people, takes pride in providing exceptional customer service and can help create a welcoming and relaxing experience for every guest.

As the first point of contact for our clients, you will play a crucial role in maintaining our professional atmosphere and ensuring every guest feels welcomed and valued.

Position Overview

Our receptionists are responsible for managing the front desk, greeting guests, scheduling appointments, answering phone calls, texts and emails, processing payments and supporting the daily operations of the salon.

The ideal candidate is personable, dependable, detail-oriented and comfortable working is a fast-paced, customer-focused enviornment.

Responsibilities

• Welcome guests warmly and professionally upon arrival.
• Answer incoming phone calls and assist with appointment scheduling.
• Manage appointments, cancellations, confirmations and any schedule changes.
• Check clients in and out while ensuring a smooth guest experience.
• Process payments accurately, including handling cash and credit card transactions.
• Communicate effectively with stylists, spa professionals and management.
• Maintain a clean, organized and professional reception area as well as throughout the salon.
• Assist with retail sales and educate clients about salon services and products.
• Support the salon team with daily tasks.
• Maintain confidentiality and uphold salon policies and state board guidelines.
• Help ensure the salon runs effectively while providing outstanding hospitality.

Qualifications

• Previous receptionist/front desk, customer service, or salon/spa experience preferred.
• Excellent communication and interpersonal skills.
• Friendly, professional and welcoming personality.
• Strong organizational skills and attention to detail.
• Ability to multitask in a busy enviornment.
• Comfortable using computers and appointment scheduling systems.
• Reliable, punctual, flexible and able to work as part of a team.
• Professional appearance and positive attitude.
• Passion for hospitality, men's grooming and customer service is a plus.

Compensation & Benefits

• $16/hr
• Full-time and part-time opportunities.
• Flexible scheduling.
• Free and discounted salon and spa services.
• Family discount.
• Discounts on salon grade products.
• Retail commission opportunities.
• Opportunities to learn and grow within the salon and spa industry.

What We're Looking For

We are looking for someone who understands that great customer service begins at the front desk. The ideal candidate enjoys building relationships with clients, creating a positive first impression and contributing to a professional and welcoming salon enviornment.

If you are personable, organized, dependable and passionate about providing excellect customer service, we would love to meet you!

Pay: $16.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

• Employee discount
• Flexible schedule

Experience:

• Customer service: 1 year (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Johns Creek, GA 30097 (Required)

Work Location: In person